How a tiny change built more loyalty in my store community.

We tested something small; instead of just selling, we asked our customers for feedback on what they wanted next.

It shifted everything.

People stopped seeing it as "just a store" and started seeing it as "their brand."

That's when I realized:

The more you make people feel like they belong, the stronger the community gets.

Question: How do you make your community members feel like they own a piece of it?

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