I have to state this in advance, I have taken my fair share of customer service training courses over the years. I am also a certified customer service trainer and I have given many engineers classes around customer experience, customer expectations, linguistics, behavior and multimodal communication, particularly around how these things affect trust building and relationships. I’m hoping I might be able to help anyone who is at the cross roads of built and shipped, anyone who is not familiar or comfortable with one of the harder and less talked about sides of building and providing services… “sales” or customer service. I believe they are the same thing in the end. I wanted to possible give a little insight here, when working with clients my goal is to always gain advisor-ship status, which is a point in our professional relationship in which they know they can come to me and they can count on me. I don’t know if it’s my AuDHD brain seeing patterns in things that may not be there, but all the relationships in my life that flourish are the ones built on trust. Trust is built through thoughtful execution, intention, planning, domain alignment and stewardship (I have always tried to live by the 7 Ps! Prior, Proper, Planning, Prevents, Piss, Poor, Performance 😅) 🤝 When I work with my clients, what I find makes me most successful is not in what I say or only in the knowledge I bring to the table. It’s in what I hear. Building any system or solutions even in AI, starts with listening. Really listening, the listening to understand kind of listening. 👂 Before I ever bring anything to Claude, or any AI, before a single line of code is written, I sit down with a client and ask: - What does your day actually look like? - Where does your workflow flow, and where does it stall out. - What’s working that we should build around, not over? - Do you have data? Where does it live? How does it work for you? Then I do my homework. Do I have gaps in knowledge? 😱 what did people do before they just knew? We learned!

📣 Update (6/23): Competition 8 rules announced! What this thread is: I’ve seen a number of people either not know competitions are going on or know how to find them so here is a quick single source thread where you can get to them all. I’ll keep this updated as new challenges are released. See the current challenge as well as all past challenges below! Format for biweekly challenges: https://www.skool.com/cliefnotes/how-competitions-work-from-now-on?p=84912d60 Weekly leaderboard competition: Alongside the biweekly challenges, there is a weekly leaderboard challenge where the member at the top of the 7 day rolling leaderboard wins a free upgrade to their membership. This winner is announced on Mondays typically. @Joshua Hubbard has gone another step further and created a thread linking to all competition entries. Link here: https://www.skool.com/cliefnotes/the-competition-archive-every-entry-every-week-every-link?p=bd752987 --- Current Challenge: Competition 8 The Challenge 💪 - Build a full folder-based system entirely of your choice! Rules & submissions 🗒️ - https://www.skool.com/cliefnotes/weekly-comp-8-the-wildcard?p=8e651454 Good luck everyone! --- Past Challenges Competition 1 The Challenge 💪 - Build a brand voice document for a pet grooming business Rules & submissions 🗒️ - https://www.skool.com/cliefnotes/first-ever-weekly-competition-is-live?p=90f50bf9 Results🏆 - https://www.skool.com/cliefnotes/weekly-comp-1-winner-ian-barriopedro?p=0501b57e Competition 2 The Challenge 💪 - Build an artifact of a financial advisor client intake system

Hi everyone, I am wondering if anyone who is already running an AI agency or doing AI consultancy work could share their story. I am unsure when it is the right time to offer my 'expertise'. I don't feel like I add enough value to be asking high prices for services. I kind of feel like an impostor. What made you comfortable with selling your services in this field, and what advice would you give to someone who is just starting? I have to add that I just finished my bachelor's, and I decided not to continue my studies to spend more time becoming proficient in using AI so that I can sell my services to companies. However, I do not have corporate experience, so I cannot start creating workflows unless I create them for others.