What Happens When an AI-created project causes Real Damage?

I’ve been thinking about what happens when an AI agent causes real financial damage.

Not a harmless glitch or sloppy wording in an email. I mean an agent sends the wrong quote, invents information that ends up in a client deliverable, exposes customer data, or anything that costs someone actual money.

Who is responsible? or I guess the better question is: Who is liable? That matters, of course. But I’m not sure it is the best first question. I think the first question is, What are we doing right now, before something goes wrong, to make sure we are not completely unprepared when it does?

Or, since I'm not building for clients yet, the real question is what are YOU doing? Do you plan for this? Do you actually take ownership of the risk? (Legal, IT, operations, the person who built the workflow). I can see AI insurance companies popping up all over the place. 😄

I do not have any of this figured out. I suspect many of us are building faster than we are defining accountability.

What are people actually doing in practice? Do you have checkpoints or review processes you trust, or are you still trying to work this out too?

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What Happens When an AI-created project causes Real Damage?