Notice of Enforcement Grencar Limited - Enforcement Agent for the Council
Hi, I am following the process as described below
I have issued the SAR 1 by email and they have come back straight away stating the following:
Thank you for your request.
In response:
I. Grencar ltd acts on the authority and instruction of its clients in this case Woking Borough Council. This information that you have asked us to disclose is not information that we are given or need to be given in order for us to pursue enforcement action under the regulations that govern our actions.
II. Grencar Ltd is acting on the authority given by Woking Borough Council to pursue council tax arrears in accordance to the relevant legislation that allows this enforcement action pursuant to the Tribunal, Courts and Enforcement Act 2007 (3) Schedule 12. Taking Control of Goods Regulations 2013 S.I. 2013 No. 1894 (as amended)
III. The personal data held about you in relation to the outstanding debts owed are as per the notices you received. The only other information held is the address that the arrears relate to which is xxxxx - this is the address where my daughter lives.
I am paying the council tax on her behalf and although I had done so for a while, when I informed them that she was no longer student, they suddenly could no longer correspond with me - they admitted they should never have done so, their mistake - long story short, I created a power of attorney on her behalf and now they can talk to me again, but I think I may have annoyed them by reminding them that my daughter had never given them any consent to hold her data and that she has never ever even corresponded with them direct and that they should keep this notice safely on file for future reference. I am paying the council tax on her behalf.
They must have found something somewhere as they emailed me saying that I should log in to the account as there was an old outstanding amount they found, from before the account was transferred to my daughter. I did and have not ..... we bought the property a few years back and renovated it and rather than 6 months empty, they kindly seemed to have reduced it to one month exempt only. Question where the lawful basis for this is?
Anyway, they have found something from some previous year and told me in that email the amount was £84.80 - may even have been 'court costs', which they added to this 5 month period, that they asked me to pay, when the property was empty - at the time they even confirmed that I had only contacted them as they had threatened me with court ... well not me technically, as they issued all notices to the occupier. I paid the outstanding amount at the time, so not really sure what this is.
Interestingly, the data protection registration certificate with the ICO - for the council - has been issued to the Electoral Registration Officer for Woking Borough Council.
I am not longer on the electoral register - open and general both - and had this confirmed in April 2024.
So, I presume I follow the process and now issue the SAR II to Grencar Limited?
I have emailed the data protection officer at the council as well with a SAR I, with a copy to their complaints department.
Thank you!
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3 comments
Ingrid of van Meurs family
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Notice of Enforcement Grencar Limited - Enforcement Agent for the Council
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