4d • General discussion
Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
The numbers will blow your mind:
THE BACKSTORY
SaaS founder, David:
"I'm paying a team $8k/month and nothing works"
Me: "What are they supposed to be automating?"
David: "Lead nurturing, trial management, customer onboarding"
Me: "How long have they been working on it?"
David: "14 months. Still in 'development phase'"
🚩 Red flag: 14 months for basic SaaS workflows
THE EXISTING NIGHTMARE
What his "automation specialists" delivered:
- 23 separate tools duct-taped together
- 156 manual handoffs between systems
- 4-person team managing the chaos
- Monthly costs: $8,000 team + $2,300 tools = $10,300
- Success rate: 31% (most leads fell through cracks)
- Customer complaints: Daily
David: "They keep saying it's 'almost ready'"
Translation: They have no idea what they're doing.
THE BREAKING POINT
Last straw: 347 trial users got stuck in limbo
- No welcome emails sent
- No trial access granted
- No follow-up sequences triggered
- Support tickets flooding in
David's exact words: "I'm spending $10k/month to create more problems."
THE 19-MINUTE SOLUTION
Discovery call ended, I opened Skada.ai:
"Build complete SaaS customer lifecycle: lead capture → nurture sequence → trial signup → onboarding → conversion tracking → customer success handoff"
19 minutes later:
✅ Lead scoring and routing
✅ Automated nurture campaigns
✅ Trial provisioning system
✅ Onboarding workflow
✅ Usage tracking and alerts
✅ Conversion optimization
✅ Customer success handoffs
THE LIVE TEST
David: "Can we test this right now?"
Me: "Sign up for your own trial with a test email"
He watched in real-time:
- Instant welcome email
- Trial access granted immediately
- Personalized onboarding sequence started
- His CRM updated automatically
- Usage tracking began
- Slack notification to his team
David: "This works better than our $10k/month solution"
Me: "And it's been 3 minutes since you signed up"
THE PERFORMANCE COMPARISON
Old System (14 months + $144k spent):
- Success rate: 31%
- Manual intervention: 156 touchpoints
- Team required: 4 people
- Response time: 24-48 hours
- Customer satisfaction: 4.2/10
New System (19 minutes + $0 spent):
- Success rate: 97%
- Manual intervention: 0 touchpoints
- Team required: 0 people
- Response time: Instant
- Customer satisfaction: 9.1/10
THE FINANCIAL TRANSFORMATION
Monthly savings: $10,300
Annual savings: $123,600
Time to ROI: Immediate
David used the savings to:
- Hire 2 product developers instead
- Launch 3 new features
- Increase marketing spend 400%
THE TEAM REACTION
David fired the automation team the next day.
Their response: "You'll need enterprise-grade solutions as you scale"
6 months later:
- 10x more trial signups processed flawlessly
- Zero automation-related support tickets
- David sleeping through the night
THE PATTERN I'M CAPITALIZING ON
Every month I find SaaS companies paying $5k-15k/month for "automation teams" that deliver:
- Overcomplicated systems
- Constant maintenance needs
- Poor reliability
- Endless "development phases"
Current similar opportunities:
- HR platform: $12k/month team → replacing with $890/month solution
- FinTech startup: $9k/month team → replacing with $650/month solution
- EdTech company: $15k/month team → replacing with $1,200/month solution
THE PRICING STRATEGY
My quote: $6,500 setup + $1,500/month management
Their old cost: $10,300/month
Client saves: $8,800/month
My time investment: 19 minutes build + 2 hours/month monitoring
THE COMPETITIVE ADVANTAGE
While agencies are selling "automation teams," I'm selling "automation results."
Speed + reliability + cost savings = game over for the competition.
THE BUSINESS MODEL
1. Find companies overpaying for automation teams
2. Rebuild everything in under 30 minutes
3. Quote 50% less than their current spend
4. Deliver 10x better performance
5. Collect recurring revenue with minimal overhead
Current MRR from this approach: $41,200
Average profit margin: 91%
Who else is finding these bloated automation teams ripe for replacement? 🎯
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Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
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