Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
The numbers will blow your mind:
THE BACKSTORY
SaaS founder, David:
"I'm paying a team $8k/month and nothing works"
Me: "What are they supposed to be automating?"
David: "Lead nurturing, trial management, customer onboarding"
Me: "How long have they been working on it?"
David: "14 months. Still in 'development phase'"
๐Ÿšฉ Red flag: 14 months for basic SaaS workflows
THE EXISTING NIGHTMARE
What his "automation specialists" delivered:
- 23 separate tools duct-taped together
- 156 manual handoffs between systems
- 4-person team managing the chaos
- Monthly costs: $8,000 team + $2,300 tools = $10,300
- Success rate: 31% (most leads fell through cracks)
- Customer complaints: Daily
David: "They keep saying it's 'almost ready'"
Translation: They have no idea what they're doing.
THE BREAKING POINT
Last straw: 347 trial users got stuck in limbo
- No welcome emails sent
- No trial access granted
- No follow-up sequences triggered
- Support tickets flooding in
David's exact words: "I'm spending $10k/month to create more problems."
THE 19-MINUTE SOLUTION
Discovery call ended, I opened Skada.ai:
"Build complete SaaS customer lifecycle: lead capture โ†’ nurture sequence โ†’ trial signup โ†’ onboarding โ†’ conversion tracking โ†’ customer success handoff"
19 minutes later:
โœ… Lead scoring and routing
โœ… Automated nurture campaigns
โœ… Trial provisioning system
โœ… Onboarding workflow
โœ… Usage tracking and alerts
โœ… Conversion optimization
โœ… Customer success handoffs
THE LIVE TEST
David: "Can we test this right now?"
Me: "Sign up for your own trial with a test email"
He watched in real-time:
- Instant welcome email
- Trial access granted immediately
- Personalized onboarding sequence started
- His CRM updated automatically
- Usage tracking began
- Slack notification to his team
David: "This works better than our $10k/month solution"
Me: "And it's been 3 minutes since you signed up"
THE PERFORMANCE COMPARISON
Old System (14 months + $144k spent):
- Success rate: 31%
- Manual intervention: 156 touchpoints
- Team required: 4 people
- Response time: 24-48 hours
- Customer satisfaction: 4.2/10
New System (19 minutes + $0 spent):
- Success rate: 97%
- Manual intervention: 0 touchpoints
- Team required: 0 people
- Response time: Instant
- Customer satisfaction: 9.1/10
THE FINANCIAL TRANSFORMATION
Monthly savings: $10,300
Annual savings: $123,600
Time to ROI: Immediate
David used the savings to:
- Hire 2 product developers instead
- Launch 3 new features
- Increase marketing spend 400%
THE TEAM REACTION
David fired the automation team the next day.
Their response: "You'll need enterprise-grade solutions as you scale"
6 months later:
- 10x more trial signups processed flawlessly
- Zero automation-related support tickets
- David sleeping through the night
THE PATTERN I'M CAPITALIZING ON
Every month I find SaaS companies paying $5k-15k/month for "automation teams" that deliver:
- Overcomplicated systems
- Constant maintenance needs
- Poor reliability
- Endless "development phases"
Current similar opportunities:
- HR platform: $12k/month team โ†’ replacing with $890/month solution
- FinTech startup: $9k/month team โ†’ replacing with $650/month solution
- EdTech company: $15k/month team โ†’ replacing with $1,200/month solution
THE PRICING STRATEGY
My quote: $6,500 setup + $1,500/month management
Their old cost: $10,300/month
Client saves: $8,800/month
My time investment: 19 minutes build + 2 hours/month monitoring
THE COMPETITIVE ADVANTAGE
While agencies are selling "automation teams," I'm selling "automation results."
Speed + reliability + cost savings = game over for the competition.
THE BUSINESS MODEL
1. Find companies overpaying for automation teams
2. Rebuild everything in under 30 minutes
3. Quote 50% less than their current spend
4. Deliver 10x better performance
5. Collect recurring revenue with minimal overhead
Current MRR from this approach: $41,200
Average profit margin: 91%
Who else is finding these bloated automation teams ripe for replacement? ๐ŸŽฏ
6
2 comments
Erik Fiala
4
Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
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