Hope everyone had a FABulous holiday weekend!
Quick question for anyone who teaches, coaches, consults, facilitates, trains, or builds customer experiences:
What is the thing your clients understand in the room but do not always use later?
In the moment, everyone gets it. Then real work starts again and the idea starts drifting.
Drop one thing your clients understand when you explain it but forget to use when they actually need it. And what would help them remember?