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🧠 Your CRM is either a goldmine or a graveyard.
Here's the difference. Most realtors treat their CRM like a contact list. A place to park names. Send a newsletter once a quarter. Maybe. That's not a system. That's organized forgetting. In this week's episode of the Referral Boss Podcast, I break down exactly how to turn your CRM into a long-term memory system that compounds referrals — for years. Here's what we cover: → Why your CRM should function as your long-term business brain → How to use AI as short-term reasoning to surface equity, refinance windows, and client timelines → How to train a virtual assistant to execute contextual follow-up at scale → Why "just checking in" is killing your credibility → How to build a living database that drives repeat clients, refinances, and referral partnerships This is not about buying more leads. This is about dominating the database you already have. If it's not in your CRM, it doesn't exist. 🎧 Listen to EP 30 here: and 📖 Read the full breakdown here: https://referralboss.co/blog/crm-ai-va-referral-system Drop a comment below — what's your biggest CRM challenge right now? I read every one.
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THE 30-DAY SPRINT: How to Set Up a Monster Q1 Starting RIGHT NOW
We've got 30 days until Thanksgiving. After that, the market slows until January. What you do in the next 30 days will determine your entire Q1. So let's get crystal clear on what it takes to win. THE TIME MANAGEMENT LIE You make time for showings. Open houses. Client meetings. But prospecting and business development? "I don't have time." Here's the truth: You make time for what you value. If you can block time for a hair appointment, you can block time for the activities that actually grow your business. Starting today, no more excuses. YOUR DAILY NON-NEGOTIABLES (Next 30 Days) 1. 1 hour of prospecting/outreach (can break into 30-min blocks) - 20 connections minimum (calls, texts, DMs - at least 2 minutes each) - Past clients, sphere, expired listings, FSBOs, new contacts 2. Add 5 avatar referral partners per week - Lenders, attorneys, CPAs, contractors, insurance agents - People who touch your clients and can send business back 3. Send weekly value bomb to your database - Market updates, tips, neighborhood insights - Stay top of mind with your sphere THE 30-PARTNER HIT LIST You can't effectively manage more than 30 referral partnerships at once. Here's your system: - Identify your top 30 referral sources (lenders, attorneys, CPAs, etc.) - Touch base every 2 weeks with value - After 18 weeks with no reciprocation, move to C-list and add new partner - Always be building your referral network STOP CHASING - START BEING THE PRIZE If you feel like you're constantly proving yourself to referral partners, you're not bringing enough value. The game-changer: Create referral loops. Every transaction has hidden opportunities: - Client getting divorced? Connect them to a divorce attorney (who can send you business) - Client needs a CPA? Introduce your CPA partner (who refers back) - Client needs insurance? Your insurance partner (who sends referrals) Your promise to referral partners: "I always look for ways to generate business back to you."
Clone Your Voice. Multiply Your Impact. (Here’s How We’re Using Eleven Labs)
If you're building a business on trust, reputation, and referrals — you already know: people don’t buy from brands. They buy from you. But how do you stay personally present…→ In your videos→ In your emails→ In your lead follow-ups→ In your client drips…… without cloning yourself? Now you can. And the tool that makes it possible? 👉 Elevenlabs creates a cloned version of your voice that sounds almost too real — and reads any script like it’s you on your best day. 🛠 What’s the Play? This month, we’ve been building full-on AI-powered video funnels — using Eleven Labs + Broll — to: - Turn FAQ lists into trust-building video series - Send personalized client follow-ups (without recording 100 videos) - Launch nichified YouTube channels for sellers, buyers, and partners - Create drip campaigns that sound like a real human (because they do — it’s you) - More content. More conversations. More referrals. And you never even hit “record.” 🔧 How to Set Up Eleven Labs Here’s the quick-start setup for Referral Bosses: Step 1: Create a Paid Account Use elevenlabs.io — go with the Creator Plan ($22/mo) for pro-quality voice clones. Step 2: Upload Voice SamplesUse past Zooms, podcast clips, training videos — anything with clean audio. Try to stick to the same mic and environment. Step 3: Let It TrainTakes an hour or two. Then boom: your voice is cloned. Step 4: Test + RefineType in a test script. Listen. Adjust. You'll hear how good it is — then you'll start getting ideas. 🔁 Real Use Cases Inside Referral Boss Here’s what Referral Boss clients are already doing with their cloned voices: ✅ VA Follow-Up Drips: Your voice sends warm follow-up messages to referral partners or past clients. Feels real. Sounds real. It is real — just cloned. ✅ Video FAQs: 50+ short videos answering the top client questions using your AI avatar + voice — posted to YouTube, Instagram, and your CRM. ✅ Challenge & Event Promos: Invite people to your next workshop or masterclass in your voice — without ever rerecording.
This Week’s Free Drop: Build Your Command Center (Zoom Friday @ 1PM)
Before you chase another lead or write another post, ask yourself this: 👉 Do you actually have a system that runs your business with you? This week, we're dropping Day 0 of the 90-Day Referral Boss Sprint — and it's all about building your Tech Command Center. Inside: - How to set up ChatGPT as your entire C Suite - CMO, CEO ect... - The folder that runs your entire business - Why your calendar > to-do list - The CMO, COO, and CRO GPTs I actually use - A CRM setup that doesn’t suck - How I trained my VA to think like me 💥 Join the FREE live Zoom on Friday @ 1PMWe’ll walk through the whole setup, live. Q&A included. 📥 Drop “Command” in the comments and I’ll s end you the early access link + downloads. Let’s get your system built BEFORE we scale 🚀 The Event is also in the Calender Section of the Community to your right.
This Week’s Free Drop: Build Your Command Center (Zoom Friday @ 1PM)
Why “Just Checking In” Is Killing Your Deals
Sales Choreography for Realtors: Stop “Selling” and Start Guiding Bbuyers and sellers love to buy and sell homes—they just don’t love feeling like they’re being sold to. That’s why the most successful agents don’t “wing it.” They choreograph every step of the client experience, so prospects glide naturally from curious browser to loyal client. Think of it like an open house. When everything is staged and scripted—the lighting, the smells, the flow through the home—it creates trust, confidence, and excitement. Now imagine if your entire sales process worked that way. 🎬 Why This Matters for Realtors Without choreography: - Buyers ghost after showings. - Listing presentations feel like a coin flip. - Objections (“we want to wait” or “our friend is an agent”) derail the conversation. With choreography: - Clients see you as their trusted expert. - Every meeting has flow and purpose. - Objections get answered before they’re even asked. 🎭 The 4 Realtor Choreography Elements 1. The Set – Your “stage.” This could be your listing presentation, your office, a coffee shop, or even your Zoom background. First impressions matter. 2. The Script – Your words. Saying “We’ll sign the contract” feels different than “We’ll agree on next steps.” Language builds trust. 3. The Show – The experience when the “sound is off.” What does your open house look and feel like before you even say a word? 4. The Encore – What happens after the appointment? A quick text, a thank-you video, or a follow-up gift cements loyalty. 🧩 Realtor Quick Wins This Week - Listing Appointment: Instead of starting with a CMA packet, script an opening line that builds trust: “Before we dive into numbers, can I ask what’s most important to you in this move?” - Open House: Don’t just hand out flyers. Script a “welcome line” that feels premium: “Thanks for stopping in—let me show you the best feature of this home first.” - Buyer Consultation: Manage expectations. Instead of, “It might take months,” try, “The fastest I’ve seen is 2 weeks, but most families take 30–60 days to find the right home.” - Follow-Up: Swap “Just checking in” with, “I thought of you when I saw this home come on the market today—would you like me to set up a showing?”
Why “Just Checking In” Is Killing Your Deals
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