Sent proposals. Heard nothing. Thought they were dead.
Turns out, they were just busy.
THE MISTAKE:
I used to send one follow-up after proposal.
Silence = dead lead.
Move on.
THE REALITY:
Most people need 5-7 touches before deciding.
Busy professionals forget.
Silence often means "not now," not "no."
THE SEQUENCE THAT WORKS:
DAY 1 (After proposal):
"Just sent the proposal. Let me know if any questions."
DAY 3:
"Floating this up. Happy to jump on a quick call to clarify anything."
DAY 7:
"Hey [Name], wanted to check in. Still interested in automating [their process]? Timing might just not be right."
DAY 14:
"Last note from me. The proposal stands if you want to move forward later. Either way, wish you the best with [their business]."
THE RESULTS:
Dead leads followed up: 12
Responses received: 6
Calls rebooked: 4
Deals closed: 3
Revenue recovered: $5,400
THE KEY:
Never assume silence means no.
Always give them an easy out.
Keep it brief. Keep it helpful.
THE RESPONSES I GOT:
"Sorry, crazy week. Let's do this."
"Was waiting on budget approval. We're ready."
"Thanks for following up. I lost the email."
"Not right now, but check back in 2 months."
THE PSYCHOLOGY:
Last message creates urgency.
"The proposal stands" removes pressure.
"Wish you the best" shows you are not desperate.
How many "dead" leads do you have that deserve a follow-up?