19h • General Discussion 💬
When automation makes things worse
A lot of AI automation fails not because the tech is bad, but because the wrong process gets automated.
If a process is unclear or constantly changing, automation doesn’t fix it, it just speeds up the mess.
I now ask myself one thing before automating: would this still be a problem if it ran instantly? If yes, it’s probably a process issue, not an automation one.
How do you decide what’s worth automating?
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When automation makes things worse
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