2d • General discussion
The Employee He Never Knew He Needed
Three weeks after closing, Chris received a text message that changed everything.
One employee had resigned.
At first, it didn't seem like a big deal. But over the following days, customer appointments were missed, invoices stopped going out, and employees kept asking the same question: "Did Maria handle that?"
Chris soon realized he hadn't just lost an employee. He had lost the person holding the business together.
A powerful lesson in key person risk, institutional knowledge, and why due diligence goes far beyond the financial statements.
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The Employee He Never Knew He Needed
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