Client deletes docs and uploads a new set… ❌ Doesn’t notify anyone Notary downloads the original set, completes the signing… ❌ Never sees the updated documents Signing service also doesn’t catch the update… ❌ No one flags the change Now the question is: Who’s responsible here? 👀 👉 The client for not notifying? 👉 The notary for not double-checking before the appointment? 👉 The signing service for not catching the update? 👉 Or all of the above? This is one of those gray areas where communication (or lack of it) can cause real problems. Quick reminder: Before heading to a signing, it’s always a good habit to do a last-minute check for any updates or new documents. It can save you from a big headache later. 👉 What do YOU think? Who’s responsible in this situation? Let’s discuss 👇

We keep seeing the same issue come back: The document shows something like: “John Doe by Jane Doe, his attorney-in-fact” But then the signer either: 👉 Signs just their name 👉 Signs below the line 👉 Or doesn’t include the full format And that’s where the problem starts. The signature should actually look like: “John Doe by Jane’s signature, his attorney-in-fact” Not just Jane’s name… not under the line… but the full format as shown. It might seem like a small detail, but this is one of those things that can easily get documents rejected. Quick tip: Don’t assume the signer knows how to sign under POA, guide them through it every time. 👉 Have you ever had to correct a POA signature at the table? What did the signer do at first? 😅

Yania has just been assigned her first order with TCSS.

Before printing documents, do you verify that the signer’s name on the documents matches the name on the order? Now imagine this… You receive a package, print the documents, and THEN realize the documents are for a completely different person (wrong borrower/signer, not just a typo). Would you request a print fee? 🔘 Yes🔘 No🔘 Depends If YES, how much would you charge? 👉 25-page seller package🔘 $15🔘 $20🔘 $25🔘 Other (comment below) 👉 150-page buyer package🔘 $25🔘 $35🔘 $45🔘 Other (comment below) Drop your answers and explain your reasoning 👇

Yesterday we had a very challenging closing situation where we needed urgent help to correct an issue from a previous appointment. Wanda, a member of our Skool community, stepped in and helped us resolve it quickly and professionally. Her flexibility, willingness to help, and professionalism made a big difference, and thanks to her support the closing was completed successfully for our client. Wanda, we truly appreciate your help yesterday. This is exactly the kind of collaboration and professionalism that makes this community strong. Thank you for stepping up when it mattered! 👏