- New Topic - Record-Triggered Flow (Before/After save) Come ready to learn something new and it’s highly Important

Guys if You enjoyed the Saturday Extra drop your comments below with what you learned and Next week 9 Am UK time we will run How to Use Trailhead the Salesforce official learning platform. With the help of Pathway AI, we will complete the below modules in the trailhead learning Journey.... 1) Build a Discount Approval Process 2) Agentforce 360 Platform Basics Date/Time: Saturday 27 September 2026/9Am - 11Am Uk Meeting Link: https://teams.live.com/meet/9343125859607?p=rhmIt3xDj7lrPiwp5y Tap on the link or paste it in a browser to join.

New Topic : Omni-Channel Come ready to learn with your British Gas orgs ( case assignment rule, email-to-case, web-to-case, queues etc) and if you have any question ahead of the class drop it in the chat

We’re back tonight! Here’s what we’ll cover: 1️⃣ Team Course Outline – Full end-to-end demo of what we’ll learn for a clear vision. 2️⃣Salesforce Navigation– Service Console App navigation + difference between Service Console and Sales App. 💻 Come ready to learn with your brand-new org and a fast laptop. Let’s get started, Team Alpha Thursday! 🔥

British Gas Project functioning Omni Channel done