I have started creating some videos... and having a lot of fun. Realized that I can do them without me being in them - which feels more "real" to me...

I got behind - sorry about that... Today is Day 6, where we build your simple review request system. Reviews bring clients in. Retention keeps them. When will you ask? How will you ask? What will you say? A consistent review routine strengthens visibility and trust. Day 7 is about drafting your quarterly client check-in script. Most client loss could be prevented by one simple check-in. One short message. Three simple sentences. A powerful way to strengthen relationships. Proactive connection is the key to long-term retention. This is the link to the FREE workbook, requesting the email opt in - so I know you got it. The file will open for you to download when you click submit. https://retentionmadesimple.com/12-days-of-christmas-page

Hey there - today is launch day for Retention Made Simple (ebook) - when you purchase it for $1, send me a screenshot of your purchase and I will get you the link to the audio file of me reading the book - so you can listen as well.... https://amzn.to/43fDkCz

I have just completed the LIVE BONUS - it's called Retention Made Simple ACTION PACK. This is listed in the classroom for $197 - but when you attend the workshop live, you get this as your bonus. So, what do you get: Client Touchpoint Calendar 30-day Do This Today plan with a 5-minute option and a tracker. Canva Social Templates For welcomes, celebrations, testimonials, gratitude posts, and more! Monthly Touch Points A simple rotation for the year that blends gratitude, value, check-ins, celebration, and reactivation. Thank You Note Vault Short lines for cards and DMs, gift inserts by occasion, and 20 prompts so you never run out of reasons to appreciate. Review and Referral Engine Review asks, referral asks, thank you replies, and spotlight post templates. Holiday and Moments Pack Inclusive observance notes and scripts for client anniversaries, launches, first wins, promotions, and referrals. Testimonial and Case Study Prompter Twelve prompts, a one-page case study outline, headline formulas, and a consent blurb for reuse. Micro SOPs Onboarding Day 0 to 7 and Offboarding With Love, each on a single page. Quick Gratitude Journal A short daily practice that keeps you consistent and client-centered. Check the classroom on Monday to see if you have access - if you don't but know you attended either the August or September events LIVE, please DM so I can ensure you get access.

Jist wanted to drop a quick note of appreciate to SAM for sharing so much knowledge and practical tactics to bring this concept to life in my business, and for the great group of people who were in the workshop that shared their experiences to give the workshop extra context and even some bonus ideas that others shared with me (bonus shoutout to @Elizabeth Johnston )! It was my second time going through the workshop and I appreciated the additions made to the content and I got some extra tidbits this time around that will help me with the most important part... implementation and adjustment to improve its efficacy in my business. Thanks again SAM!