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RIA Operators

1k members • Free

18 contributions to RIA Operators
Notice Filing in Florida/SEC Registered
Good morning/afternoon, All! I hope the week has been kind to everyone. Does anyone know if you just need to complete a notice filing when you're in Florida if you are registered with the SEC? Thank you.
0 likes • 12d
@Jae Hirzel (not legal advice) but you should generally notice file if you have a place of business / advisor employee in any given state or if you have >5 clients in one state. some states also don't have a de minimis (like TX) so you have to notice file even with a single client. the last company I worked at was a robo-adviser, and we had to notice file in all 50 states.
1 like • 11d
@Jae Hirzel yeah definitely always a little intimidating when talking to regulators. hope you have a nice weekend too!
Encrypting information
Because we do Simple IRAs, we have a lot of small, under $50k clients. We call them Tier 4 and those we are reactive and send them a letter once a year, identifying their risk tolerance, time, horizon and what portfolio they are in. I'm looking for the best way to get that to the clients by email securely. We use Redtail, we have GReminders, and FMG Marketing Suite. Anyone with any input would be great. Last year I used a plug in for Outlook but it turned the text to rainbow color.
0 likes • Aug 7
@Nikki Whittle is the document the thing that's supposed to be encrypted? or the entire email? if it's just the document, could you use DocuSign or an e-sign company? You could then send the plain text email, and even add a password if needed, and then clients can access the letter and confirm receipt via signature. If it's the whole email, Outlook does have S/MIME encryption, but I believe it's an add-on (not sure about the cost..). If you do have it, you could turn it on - here's the link
0 likes • Aug 7
@Nikki Whittle got it thanks! you should be able to do a mailmerge + csv to dynamically set the values in a PDF template (here's a link). if you need help, happy to lend a hand via short call just let me know!
Small accounts/advisor de-linking from accounts
Good morning, @Nikki Whittle 's question this week about Tier 4/Servicing level clients has prompted me to do some crowdsourcing. What best practices/procedures are folks using for clients you're no longer looking to service? Example - account that was opened 10 years ago, significant percentage of balance has been distributed. Based on current account balance, advisor can offer little/no value and client could be served having a retail account and not paying management fees. Now, the account falls significantly below portfolio minimum and advisor's business has continued to grow over time. Client isn't engaged/communicative. Thanks in advance for any thoughts, suggestions, letter templates, etc.
0 likes • Aug 7
@Sara Stuart does your IMA explicitly outline this? At my last company, we had rules around this; depending on size of portfolio, we could communicate to the client, with advanced notice that they need to move to another custodian. You could also just institute a minimum fee; even if the account is a high % then the client must decide. You also can refer them to another advisor that has a smaller book.
Wealthbox- Tracking Prospects
For those of you who use Wealthbox as your CRM system, how are you tracking clients versus prospects?
1 like • Aug 7
@Kayla Berger just curious, is there anything about the current tagging system that falls short? I just move the existing category from Prospect to Client.
Compliance Tech Stack
Who does everyone use for Compliance? We are looking to remove ourselves from Comply?
0 likes • Aug 4
I've worked with Salus GRC for fractional compliance work and I liked them. For tech (specifically attestations/forms, archiving, and employee trading) then the best is Hadrius; these guys are the best mix of tech & compliance. Loved their product at my last company - was using GlobalRelay before, which was well off the mark w/r/t UI and functionality. Happy to make an intro to either one!
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Theo Katsoulis
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14points to level up
@theo-katsoulis-2267
Automating admin for independent RIAs. Love backgammon, basketball and feta cheese.

Active 30m ago
Joined May 28, 2025
NYC
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