What company/product do you use for email retention (compliance purposes) for an RIA that uses Microsoft 365 for Emails?

Hi everyone, Quick question: What platform does your office use for clients to upload documents? Examples include Dropbox, ShareFile, TransferNow, etc. If you use something else, please let us know. Thanks!

We are contemplating moving to an unlimited vacation policy as well as adding in a remote work component. Has anyone done this or have experience in it? Our Advisors operate this way now; however, the operations staff does not. The research says it's a positive for everyone. I would like to get real work information from someone. For example: a daughter/son is having a baby and the grandparent wants to either take time off or work remote. What things should we look at for policies? Does anyone have experience in this really working? Any guidance is appreciated. Thank you.

Good morning, @Nikki Whittle 's question this week about Tier 4/Servicing level clients has prompted me to do some crowdsourcing. What best practices/procedures are folks using for clients you're no longer looking to service? Example - account that was opened 10 years ago, significant percentage of balance has been distributed. Based on current account balance, advisor can offer little/no value and client could be served having a retail account and not paying management fees. Now, the account falls significantly below portfolio minimum and advisor's business has continued to grow over time. Client isn't engaged/communicative. Thanks in advance for any thoughts, suggestions, letter templates, etc.

I'm looking for recommendations on Aggregator tools. We currently use ByAllAccounts but it has not aggregated 90% of our participant accounts in over 8 weeks. We have a ticket open but it's in the hands of "engineers" we are told and they are still working on the issue. It's time to start searching for alternatives and looking for any suggestions on what firms are using. I'd appreciate any feedback!