🚨 Update Monday 11/2: One practical note for everyone filing off this post. Google's support CHAT only appears during support hours, roughly 9 AM to 6 PM Eastern, Monday to Friday. If you go in early or late and only see EMAIL, do not use it. That email form treats this like a category correction and asks for document uploads, and nobody needs to upload anything. Back out and come back during support hours. Chat, request, case number, done. 🚨 ------------------------------------------------------------------------------------------------------------------------------------------- Please take a minute to support this effort, then reply DONE + your state below when you’ve voted! ✅ Vote now: Open the Google thread below and click “I have the same question.” https://support.google.com/business/thread/473709051 ✅ November 2–6: Submit a Chat ticket through Google Business Profile Help requesting “New category request: Pet Waste Removal Service” and select “Category isn’t available.” ✅ After submitting your ticket, come back and reply FILED + your state so we can track both votes and requests! Our industry deserves a Google category that actually describes what you do! Trent Bone, owner of Poop Scoopin Crew in Rhode Island and Connecticut, has started an effort to get Google to add a Pet Waste Removal Service category, and I want to help get our Review Harvesters members behind it! As Trent shared, pet waste removal businesses are being listed under categories such as Waste Management Company or Pet Service because there isn’t a dedicated category for this work. Those categories don’t clearly describe the service you provide to pet parents every week. Trent also shared that Joy Hawkins, a Platinum Product Expert, has offered to pass the request along to Google. That is an encouraging step, and we can help show how many business owners want this change! The vote shows support. The support ticket submits your category request. Please do both!

Hey everyone our town got hit really hard by the hurricane that came through the Florida panhandle. Carly and I got lucky cause all the trees that fell missed our house so we have very little damage but a lot of our community was not as lucky. We’ve been without power and wifi so it’s going to be hard to get good work done this week. I’m going to try to put some buffer in my schedule this week to help other neighbors out when I can. The rest of team is remote so we will still be responding and trying to operate as usual, but Carly and I may be a little preoccupied at times! Please keep everyone in our little community in your prayers! Sorry everyone! Thanks for understanding!! check out how close these trees were to hitting us 🙃🙃