Amazon Tracking Employee Usage of AI
Interesting Article from the Information: "Amazon is among a growing list of tech giants that are tracking workers’ internal AI usage and using it as a factor in decisions on pay and promotions." Amazon prides itself on being data obsessed, and its approach to tracking its own employees’ use of AI has been no different. Amazon has been using an internal system called Clarity to track how often employees use AI tools in their work, two people with knowledge of the tracking said. (Clarity also tracks other things about employees, such as in-person office attendance, the people said.) That includes data on overall AI usage by team and—for at least some managers—details on which AI tools people are using, including Amazon’s coding tool, Kiro. Amazon says it encourages employees to use its in-house AI tools as well as certain approved tools made by other companies. "Understanding how employees adopt new technology helps us support them in using the latest tools to innovate in their day to day and deliver for customers,” an Amazon spokesperson said. “We focus on AI adoption and sharing best practices to celebrate innovation and operational efficiency gains across the company—whether that’s during a review process or throughout the year.” Apart from tracking time spent on AI tools, some leaders in Amazon have been asking for more details on how employees are using AI to work more efficiently. That includes the company’s supply chain optimization technology team, known as SCOT, which has played a key role in managing costs in Amazon’s massive retail and logistics business, such as figuring out how to balance speedy delivery with keeping fulfillment costs low.