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RIA Operators

1.1k members • Free

5 contributions to RIA Operators
Who does your IT?
Hi -- we are a 4 person office atm, but growing. We are using godaddy for our M365 subscriptions. They are a hot mess when anything goes wrong - and we are interested in getting off their platform. This will involve defederating and then figuring out if we self manage subscriptions and storage/backup. I am debating between hiring a CSP or doing this myself. I've identified one CSP but would like alternatives to review and don't find any that seem reliable. Any recommendations or experiences to share?
0 likes • 2d
:) BUT they use godaddy for their website 😅🤔
New Client Welcome Gifts
Would love to hear new ideas for new client welcome gifts. We've done some combination of logo tote bags, Yeti tumblers, books, socks, bound notebooks, etc. Any suggestions for items your new clients have enjoyed?
2 likes • Feb '24
We send all newly signed clients a copy of Nick Murray's book 'Simple Wealth, Inevitable Wealth'. Of course, you need to prescribe to his passive investment philosophy for this to be valuable and relevant.
Opportunity Naming Conventions
How does everyone name their opportunities? Are you naming them with the Clients name? Do you have a format, Last Name, First Name?? Please share. Thank you.
0 likes • Dec '23
We use the Last Name and the date of the meeting. We have customized our use of 'opportunities' in WB, using them as a kanban board for tracking workflows (Prospect, Onboarding, etc). The date in the name and the location of the card within the pipeline gives us a visual representation of where clients are in our workflow.
Documenting SOP’s with Video
Has anybody used the software company trainual? I’m looking to convert our training from written SOP’s to video. I think this will help with scaling as we onboard more employees I also think it will help with quality control for making sure that everyone is trained the exact same way. Any opinions or other options would be greatly appreciated. Thank you
3 likes • Oct '23
We use Loom inside our WF win Wealthbox as well. This serves as a method of training and reminders for consistency in how we do things across planners. We also share Loom videos with clients to educate them. We have a subscription on Loom and use that platform for storage of all the videos.
Start here
Hello! Welcome to the RIA Operators community. The goal of this skool is to unlock the best version of you and your RIA. It's taking the initiative to recognize there is a need for improvement, and moving forward with the changes. It's about being driven rather than complacent. ~@Katherine Beltran Start by checking out these links: - Classroom - Roadmap - Mission - Resources - RIA Operating System - Work with Simplicity Ops To kick things off, please comment below or create a post introducing yourself. Let us know: 1. Where are you from? 2. Why did you join this community? 3. What project are you currently focused on? See you in the comments!
6 likes • Oct '23
Hello! I'm sherry, COO of thetablefinancialplanning.com. I also attended Kate's presentation at XYPN and am interested in sharing/learning from other operations type folk. I guess my current project would be figuring out how to scale and grow at the same time. We have more prospects than we can handle, but don't have the margins to hire many more. So, efficiencies, fees and firm goals are currently what I'm working with my business partner (the firm owner/founder) on dialing in.
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Sherry Irwin
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8points to level up
@sherry-irwin-3158
COO at a small independent RIA.

Active 23h ago
Joined Sep 25, 2023
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