I just had an unexpected 1 star review posted to my GMB profile from a request that Review Harvest sent out. I was under the impression that this platform would give us the opportunity to reach out to dissatisfied customers before those types of reviews were posted on GMB. Is that not the case?
@Ryan Pantusa if you have a disatisfied customer, you can go into RH and click on their name and stop the review request to go out. I'm not sure if this applies to you, just thought I would share.
!What does this mean @Clay Lawrence . I posted this update and also updated my business description. Did I do something wrong? Google gives me anxiety 𤪠a PSM member said that maybe itās because there is a car and house in the background . I canāt even get into my profile to delete the picture
@Clay Lawrence thank you. It wonāt let me make any changes at all. The buttons donāt work when I click on them. Maybe Iām grounded for a day š¤Ø
Good morning Clay, I was playing around with the review postings and my son said that the post are coming through, but I have no reviews on them. Just curious what Iām doing wrong.
Is it ok to put a 27 second video on my google business profile, offering a free initial clean? I thought I read somewhere that Google doesnāt like ā freeā . Could someone confirm this ? Thank you