I just had an unexpected 1 star review posted to my GMB profile from a request that Review Harvest sent out. I was under the impression that this platform would give us the opportunity to reach out to dissatisfied customers before those types of reviews were posted on GMB. Is that not the case?

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From nowhere to be found to number 2 on the 3 pack in just 2 days after joining Review Harvest. Our business, Poop Police, is rising through the ranks so quickly. Can't say enough of how much this has positively affected our ranking! I can't believe how many reviews we gathered in such a short amount of time!