I just wanted to share this. I am impressed with how realistic the Ai agent has become. I told the Ai to start mentioning the barbershop's loyalty program when replying to the reviews. Read below, what the reply included. "..... As a valued customer, don’t forget to take advantage of our digital loyalty programme—your 7th haircut is complimentary as our way of saying thank you for your continued trust. We look forward to welcoming you back soon. Best regards," Can you imagine the SEO juice this will add? Can you imagine how this feature alone could make a difference between closing a sale and losing it to a competitor? @Giacomo Chinellato I can't tell you how thankful I am of all the work you and the team are putting into this tool.

Climbo already does something powerful—you capture customer feedback and build trust through reviews. But right now, that trust lives mostly in words, sometimes supported by video. What’s missing is a visual and geographic proof layer that shows where and how that service actually happens. At the moment, Climbo represents one side of the story—the customer’s voice. By introducing this additional layer, you give service providers the ability to actively contribute to their credibility, enriching their online footprint with real, location-based proof of work. Reviews answer: “Was the service good?” Interactive Job Mapping Layer answers: “Where and what was actually done?” Together, they complete the story. Visual Proof of Service Delivery - a map-based feature that allows businesses to pin completed jobs, showing exactly where they’ve worked, what they did, and proof of it. Example: A plumber completes a job in blah blah. They drop a pin: “Blocked Drain – Rhode Island” Add a photo + short note. Now anyone can SEE real work in that exact area. This gives Climbo: ✔ Higher user engagement (maps are interactive) ✔ More content creation (every job becomes data) ✔ Stronger SEO value (location + service signals) ✔ Clear product differentiation ✔ A premium feature opportunity Climbo already owns the voice of the customer. This allows you to own the proof of the work—on the same platform. IN ADDITION: How this aligns with Google (Relevance, Distance, Prominence) Google ranks local businesses based on three core factors: Relevance How well a business matches what someone is searching for. Interactive Job Mapping Layer strengthens this by linking: - Service + Specific location(e.g., “Drain cleaning – Thesen Islands”) Distance How close the business is to the searcher. Interactive Job Mapping Layer supports this by: - Showing activity across multiple areas - Expanding perceived service coverage Prominence How trusted and established a business is.

I'm sorry if this is a silly question, but are we able to connect each client's domain with climbo? I thought I read somewhere that this was limited. I am looking forward to using the Geo Agent and would love to have the blogs on their site. Thank you...

We require the implementation of a post-review gamification trigger within the review journey to encourage engagement. Incentivize review acquisition! What is required: Enable a flow where, immediately after a user submits a review (via link or QR entry), a reward interaction is automatically triggered (e.g. spin wheel / coupon / loyalty activation). Why this is critical: - Reviews are a primary ranking signal for Google Business Profiles — volume and frequency directly impact visibility. - Current behaviour shows users need prompting + incentive to complete reviews. - Introducing a post-action reward significantly increases completion rates without influencing review sentiment. - The trigger must occur after submission and not be tied to rating, ensuring platform compliance and unbiased feedback. Outcome: This creates a high-conversion loop: Access → Review → Immediate Reward → Increased participation Driving: - More consistent review generation - Higher engagement rates - Improved local search performance

How do you deal with clients who genuinely like the product and want to pay, but have little to no interest in managing things on their end or even accessing their own Google My Business profile (even if they already have one)? In these cases, they usually prefer that we handle everything for them. How do you typically manage access and permissions in this situation? Do you guide them step-by-step, request ownership transfer, or use another approach?