I was asked to write a post about hiring, and so many of you had such great questions that I’ll do my best to answer them here while also sharing my own experience and perspective. When I started, I read a lot of different experiences, and learning about everyone’s different approaches helped me form a more holistic picture. There’s no one right way to hire, but I’ve definitely learned what works for me and what doesn’t. I inadvertently followed Dan Martell’s Replacement Ladder before it was even published, but that’s a big recommended read for you all (PDF is attached below). The concept is in the Buy Back Your Time book. Another solid one is Who Not How. For context, here’s what my support team looks like right now: - About 12 instructors, lifeguards, and safety instructors - 3 social media people (one manages the others and also manages the data analytics team member) - 1 VA - 1 marketing and analytics executor (doing a lot of the doing that comes from the marketing coach) - 1 marketing coach (big rec here- https://angiecolee.com/work-with-me/#caos) - 1 executive coach (big on vision and growth strategies) - 2 financial people (a CPA who does my taxes and used to do bookkeeping and payroll, but we’re bringing that internal now) - I also co-own another business with 4 technicians, an on-site manager, and 2 admin staff I do believe a VA should be most people’s first hire. My first backend hire was an ops assistant because I could make more money teaching swimming than what I paid her ($22/hour). My teaching rate was around $150/hour at the time, so it made sense. My very first hires were more instructors because I couldn’t teach enough to match demand. !!!! You will never feel ready to spend the money on a hire, but once you do, you won’t go back. !!!! I’ve used Indeed, Fiverr (originally, not anymore), and Seek (an Australian platform for overseas talent). Now, I have enough team members that I just tell them what kind of person I’m looking for, and they handle finding me the right fit and someone who can hang with our expectations and growth.