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RIA Operators

1k members • Free

7 contributions to RIA Operators
Jump vs. Zocks vs. GReminders... Which are you using, and Why?
Hi everyone, looking for real-world feedback and details about which notetaker your firm is using and why. We're at a large BD that has these 3 as the only approved options. I've been testing Jump and Zocks off and on for the past 6 months but haven't pulled the trigger yet on either. I had originally been leaning towards Jump due to their Insights, but Zocks seems like the summaries are more thorough, and a UI that makes more sense to me. Zocks also pulls in email content as a meeting prep source and now integrates with Holistiplan too, which is a big win for us. We have a team of 9 advisors, 10 client service associates, and 4 admin. We use Wealthbox, RightCapital, and Holistiplan. Would love to hear your experiences!
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Wealthbox | Project Althea
Attention Wealthbox users - one of my colleagues just shared this with me. Apparently Wealthbox announced this yesterday at Future Proof! If they can actually deliver on all those FAQs and "Yes"es, this would be a gamechanger for our firm! https://www.wealthbox.com/project-althea/
WealthBox Data Sync - Raymond James
Good afternoon, I am a new member of this community and very excited to learn from others. We recently got set up with WealthBox after using the native CRM with Raymond James for the last three years. It has been a net-positive so far except one glaring issue - my custodial client information updates (e.g., new email for client) are noy syncing in WealthBox and I can't get help from either side to figure out if this is an error or a shortcoming of the integration. My question, no matter who your custodian, is when you set up a new client on your custodial platform, does that new client show up as a contact in Wealthbox? And if you have an existing contact in WealthBox and make an update to contact details at your custodian (or your PMT), does that automatically sync overnight into WealthBox? I don't think its a good idea to live in a world where we double enter client data? Thanks in advance for any advice. David
1 like • Jan 30
David it sounds like you might be interested in having a data warehousing solution like https://www.dispatch.io/. I have no personal experience with them, but they are 1 of a growing list of vendors in this category tracked on the Kitces FinTech map. From my understanding though, they act as the data management/sync layer so when you make a change in Wealthbox, it syncs over to the custodian and vice-versa. The only custodian that I know of that claims to have a true 2-way sync integration natively with Wealthbox is LPL. Maybe Altruist too?
2 likes • Sep '24
No, not yet but eagerly awaiting for my team to get access!
Wealthbox Glitches?
Has anyone else been getting the "Oops, let's try that again" error for Wealthbox recently? It seems to be happening at least once a week lately. Not sure if it's a common problem amongst users, or if we are just lucky...
1 like • Sep '24
I and my team have not had this experience - we've only encountered their error message exactly 1 time in the past 2 years we've had them, and that was an actual system outage that was resolved in ~10 minutes
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Ryan Helder
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4points to level up
@ryan-helder-9552
I’m just writing this bio to get through the onboarding steps

Active 21h ago
Joined May 6, 2023
Raleigh, NC
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