Just had a customer send us this...I want 40x50 with an oak frame.could you please tell me what the overall size once framed would be? Would anyone have any idea of the exact frame measurements as on the printshrimp website it just gives a range rather than a set figure? Thanks in advance!

Hi everyone, For the past few weeks we were getting almost one sale a day. Unfortunately, we have noticed a drop in sales coincidentally when we did frame integration. I haven't altered titles or tags and I am aware Etsy rotate shops to give other sellers a chance. Just wasn't expecting it drop this much since we were building up good momentum as our shop is only 3 months old. Just wondering if anyone is experiencing something similar or had any thoughts. Thanks in advance!

Hi everyone, I've noticed when looking at our shop across multiple devices the thumbnail image varies. For example my phone and laptop shows the adjusted thumbnail image zooming into the image whereas my partners shows the original version which is zoomed out. Is there any reason for this?

Im so happy with my first sale, but now im not sure what to do next. On Print shrimp it went in production this morning. So now i want to complete the order on etsy. I don't have tracing information yet. The order must go to United States, how do i know what shipping carrier to select? And what date?

I've just realised after using the automation tool, the customers now no longer have the option to order their prints without text as this is something we offer. How can I add this option back?