WAYS TO PROTECT AGAINST CARRIERS NOT PAYING YOU. Thank you for the post @Rahmanullah Niazai
1. Always Use a Written Dispatch Agreement Before you start working with any carrier, sign a Dispatch Service Agreement that clearly includes: - Your service fee (e.g., 5â10% per load or weekly flat rate) - Payment schedule (after each load, weekly, or via invoice) - Payment method (Zelle, Wise, bank transfer, etc.) - Clause stating payment is due regardless of whether the carrier receives broker payment - Termination clause Without a written agreement, it is very hard to enforce payment. 2. Verify the Carrier Before Working Check the carrier to avoid scams or unreliable companies: - Ask for: MC number DOT number Certificate of Insurance (COI) W-9 form - - Confirm their authority is active - Check safety and activity history on FMCSA (to see if they are operating regularly) Carriers with inactive authority or very new MC numbers are higher risk. 3. Charge a Small Upfront Fee (Recommended for New Dispatchers) Many professional dispatchers request: - A setup fee ($50â$200), or - Payment after the first load is booked This helps filter serious carriers from those who may disappear. 4. Use Rate Confirmations as Proof of Work Always: - Keep copies of Rate Confirmations - Keep email or WhatsApp communication records - Maintain a load tracking sheet If a carrier refuses to pay, these documents prove you provided the service. 5. Invoice Immediately After Each Load Send a professional invoice including: - Load details - Rate confirmation reference - Your percentage or flat fee - Payment deadline (e.g., 3â7 days) Consistency reduces late payments. 6. Work With Carriers Who Have Factoring Companies Factoring companies handle payments from brokers. These carriers usually: - Run loads regularly - Have more stable cash flow - Are less likely to avoid dispatcher payments You can ask: âAre you working with a factoring company?â 7. Stop Dispatching If Payment Is Late If a carrier delays payment: - Politely remind once or twice - Do not book new loads until payment is cleared