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AI Automation Society

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6 contributions to AI Automation Society
When everything is working fine, how does the client know?
Something I can't stop thinking about. When an automation breaks there's usually an error, an alert, someone shouting. Fine. But when it's working perfectly, the client sees... nothing. It's invisible by design. Which means for months they're paying for something they have no evidence of. And I'm not sure "trust me, it ran 4,000 times" is doing the job. Do you send clients anything to show them it's working? Or do you just let good results speak for themselves and hope nobody asks?
0 likes • 54m
@Eldon Conceicao The cadence question is a good one, I've been defaulting to sending stuff without asking. Two things I'm curious about, since you've clearly done this more than I have. When you say included by default — has a client ever pushed back on paying for it, or is it just understood as part of the build? And do they actually read the summaries, or do they go the way of most reports?
Built an AI voice calling agent for home service leads — sharing the full breakdown
The problem: most home service businesses (plumbers, HVAC, electricians) lose leads simply because follow-up is too slow. By the time someone calls back, the lead has already gone with a competitor. What I built: a 3-workflow n8n pipeline that calls every new lead within seconds of form submission, has a live AI conversation, checks calendar availability mid-call, and books the appointment automatically. Stack: n8n, Vapi (voice AI), Airtable (CRM), Twilio (SMS confirmations), Cal.com (scheduling) How it works: 1. Outbound Caller — Form submission creates a lead record in Airtable and immediately triggers an outbound call through Vapi. 2. Calendar Checker — This one's the interesting part. It's not a scheduled workflow, it's called mid-call as a live tool by the Vapi assistant. When the lead asks for a specific time, Vapi hits this webhook in real time, n8n checks Cal.com for availability, and the response gets spoken back into the live call. 3. Transcribe & Book — Fires when the call ends via Vapi's end-of-call-report webhook. An AI agent reads the call summary, classifies the outcome (booked / no answer / not interested), and routes accordingly — books the Cal.com slot + sends SMS confirmation, or retries the call up to 3 times if there was no answer. Biggest technical challenges: - Getting the mid-call tool-calling pattern right (webhook has to respond fast enough to not create dead air in the conversation) - n8n's newer node versions (If/Switch) use a different condition schema than older exported JSON — cost me a few hours of "Could not find property option" errors before I isolated it node by node - Vapi's free trial numbers don't support international calls, so testing required a US-based number Currently testing end-to-end call quality using ElevenLabs voices through Vapi + GPT-4o for the conversation logic. Latency is low enough that it doesn't feel like a typical IVR bot. Happy to share more details on any part of the build if useful to anyone working on something similar.
Built an AI voice calling agent for home service leads — sharing the full breakdown
1 like • 2d
Good problem to pick, speed-to-lead is one of the few places where the ROI is arithmetic rather than a story. The thing I'd want to know: what happens when it misidentifies intent? Someone calls about a warranty issue and it books them a quote appointment. Do you have a path where it hands off rather than guessing? That's usually the difference between a client keeping it running past month two and quietly turning it off.
Quick question for anyone running a service business here 👇
When a new lead comes in — from your website, a Facebook ad, Google, wherever — How fast does someone actually call them back? Same minute? Same hour? End of day? I bet, it's not same minute or hour as well🤔 Here's the thing most people don't realize: Leads contacted within the first 5 minutes convert dramatically better than leads contacted even 30 minutes later. After that, the odds drop fast — and by the next day, most of them have already called a competitor or just moved on. So if your ads and website are doing their job (bringing in leads), but sales still feel inconsistent... The leak might not be your marketing. It might be what happens in the first 5 minutes after someone raises their hand. Curious how everyone here handles it right now — instant call? Text? Or does it sit in an inbox/voicemail until someone gets to it? 👇 Regards, Kartik cheers!!
Quick question for anyone running a service business here 👇
1 like • 2d
Depends entirely on whether someone's job is to. If it's "whoever sees it," it's hours, and everyone in the business will swear it's minutes. The useful version of this question isn't the average, it's the worst case. Lead comes in Friday at 6pm — when does that one get called? That's the number that's actually costing money, and it's the one nobody measures.
Please some one answer this question ❓
Hi everyone, my question is when i charge the client the ai automation fee what should i charge him/her for the month service and for example the project is like worth £5000 can any one help me with the calculation and how I can tell the client that it’s worth paying
1 like • 2d
The thing that helped me was separating what the monthly fee is actually for. It isn't "the automation" — that's the build fee. The monthly is you being on the hook when it breaks, and it will break: API changes, a model provider deprecates something, the client's CRM gets restructured by someone in their ops team who never tells you. So I price the monthly off what it costs me to keep it alive and answer the phone, not off the value of the build. Rough shape: build fee reflects the €5k of value, monthly is the retainer for support and fixes. Anything else and you end up doing unpaid maintenance forever on a project you already got paid for once. The other thing worth checking: are you carrying the platform costs, or is the client on their own accounts? Changes the number a lot.
How do you keep up with relevant news & information regarding AI
Would be interested what's your way of staying up to date with news, updates and co. which are actual relevant to your business in the flood of information and rapid change. 🙋🏻‍♂️
5 likes • 2d
Honestly I stopped trying to keep up and it improved things. Most of what gets posted is a new tool that won't exist in six months. What I do instead: I only look into something when a real problem makes me. Client needs X, I go find what does X now. That way the learning attaches to something instead of evaporating. The one exception is changelogs for tools I actually depend on — n8n, the model providers. Those matter because they break things I've already shipped.
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@naz-moskalenko-2652
Build AI automations for agency clients. More interested in what holds up in production than what demos well.

Active 48m ago
Joined Jul 15, 2026
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