Can someone offer me some advice on What to do next so I’m not out of pocket. Message from customer: “You need help with: An item is different from what I expected Your ideal resolution: return Note for seller: The rugby ball in the print just seems a little big and not to scale with the rest of the image. I’d like to return the item.” The print is the exact same as it is on the listing. Any suggestions on how I get this sorted? It’s a framed print

Happy Saturday gang - good news! If you've noticed your Etsy shop has disconnected from PrintShrimp this morning then don't panic! That is intentional on our part and all you need to do is reconnect We did this because your PrintShrimp tracking will now automatically sync to Etsy when you get a sale! So, you no longer need to spend the time copy and pasting over order details into Etsy. It will happen automatically whenever tracking is added into your PrintShrimp account 😎 Thanks as always for using PrintShrimp! We have a lot more coming soon - including software that will completely automate the uploading of products to Etsy 🤓

Hey guys, Happy Thursday! We are thrilled to announce that we have FINALLY launched framed prints on PrintShrimp!! Those of you that have been around for a while honestly have probably given up hope, but I promise we have been working so hard behind the scenes to get these live 😆 Frames are available in 3 finishes (Oak, Black and White). All frames arrive ready to hang. Please view the attached pdfs for images and more details. So, what do you need to do? Obviously, frames don't automatically appear for sale on your Etsy shop. Before you start panicking about how much it will be to add frames to all of your listings - don't worry! We have built a couple of tools that allow you to add frames to all of your listings (and yes you can use them for free) These will create your listings so they are set up with variation options for Print Only Black Frame Oak Frame White Frame Attached is a screenshot of what your listings will look like after adding them with the tool Head to your portal and click on the new tab 'Frame Launch' Please please please watch the YouTube videos (and pay attention lol) that go through how to add frames to your shops. It's a simple process but there are a few things you need to do to add frames, and the videos explain it all to you very clearly. The two main things you need to do are: Edit your listings to have one SKU: For us to edit your listings and add frames, we need all of your listings to have one SKU per product. We have built a tool that will identify where your listings differ and clean them up for you. You will need to do this as step 1 if your products have multiple SKUs (i.e. an SKU for each size variation) Actually edit your listings to add framed variations: This is where the magic happens. You need to do a few things such as disable global and domestic pricing, so please watch the videos that details all of this. We have our recommended pricing built into the software that will apply to all of your listings, for frames and print only. This includes some modifications to print only recommended pricing we had before (which means higher profits for you guys compared to before). I have attached a guide with the new recommended pricing below! Here you can get a snapshot of the expected profits from selling frames! This is based on UK prices and accounts for UK VAT when charged and Etsy fees.

Wow - can't believe I am writing this! Two of us started PrintShrimp about 18 months ago with no idea what we were doing, limited savings to live off, and a dream. Some of you may remember the days before we had an order portal - we literally accepted orders only via email for the first 6 months! We made an Instagram post to tell the story of how we got here, take a look :) https://www.instagram.com/p/DV_C73ZDAmH/?img_index=1 Don't let anyone tell you Etsy is too saturated - these 100,000 orders literally came from YOU guys! Feel free to take a look at the post and drop us a follow if you haven't already. THANK YOU to all of you for using PrintShrimp. This has been the best journey ever and we feel like we are just getting started 🙏 Love to you all! ❤️

Hello everyone, my name is Cindy, I joined yesterday. Looking for all your stories for inspiration. I am looking at creating a little shop that can give me some extra money for when I go travelling for 6 months in December. Im hoping if I start new that can build me a base by the time we reach December. 😊