Hi Debbie, You were right, and thanks for flagging it. That was a bug on our side, not anything you did. Here's what happened. Your renewal payment on 31 August didn't go through, and while the app kept showing your Author plan and your 12 monthly credits, the part of the system that actually makes the videos had stopped counting you as being on a plan. So your second Amazon ad came out of your spare credits instead of your monthly allowance. On top of that, a video paid for with spare credits was still being counted against your monthly credits, which is why you saw both numbers drop at once. Both of those are fixed now, and your account is back where it should be. The 1.5 credits are back in your spare balance, and your monthly allowance is showing the full 12 credits again. That ad was on us. One thing worth checking: that renewal payment still hasn't gone through, and your card gets retried on 4 September. Might be worth making sure the card on file is up to date so nothing gets interrupted. Thanks again for telling us. It turned up a real problem that was quietly affecting a few other accounts too. Mike

Hi @Lynn Goldstrohm , good spot, and nothing has gone wrong at your end. Your YouTube is still connected, and it posted as recently as yesterday. The reason it vanished is that the list of destinations changes depending on what you made. A slideshow is a set of photos rather than a video, and YouTube has no photo format at all, so it drops off the list. Pinterest is the opposite way round: a pin is a photo, so Pinterest only appears for slideshows and never for videos. So next time you make a normal video, YouTube will be back on the list and Pinterest won't be there.

Hi @Heriberto Salinas and @Mike Sobola, Lexi's recorded some info on warming up accounts here: https://app.yousonder.com/academy

Hi @Lynn Goldstrohm Pinterest does not have a traditional native slideshow feature, but you can create multi-image Carousel Pins after you upload the Sonder images individually

Hi @DebbieAnn Lewis, Have you tried posting straight from Sonder? If so, they should be automatically stored in your social media accounts. If you download them as a .zip file, you can then upload each photo at a time on TikTok to create the slideshow. TikTok also allows you to batch upload them.