Activity
Mon
Wed
Fri
Sun
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
What is this?
Less
More

Memberships

MH Sales Mastery Network

47 members • Free

49 contributions to MH Sales Mastery Network
Celebration!
The reason we built this is literally happening right now. I'm scrolling through this community and watching connections get made, conversations happen, and DEALS close, and honestly? This is exactly what we envisioned when we created MH Sales Mastery Network. This is the thing about our industry, manufactured housing has been so far behind when it comes to what other industries take for granted. Real training. Live events. A culture of coming together to actually grow and support each other, not just compete. Keep making those connections. Keep having those conversations. Keep closing those deals. That's what this is for. And yes some of these things are happening off line but the connection was made here! 💪🏼
3
0
Community Maintenance: Physical Infrastructure
In any community, apartment complex, neighborhood, etc., how physical infrastructure looks and works immediately determines if a potential buyer believes the value you're offering matches the quality the are paying for. Things to watch out for that clients WILL notice: - Crumbling or unpaved roads with potholes that go unrepaired for years - Inadequate or broken stormwater drainage leading to chronic flooding - Community clubhouses or laundry facilities with rotting floors and mold - Carports with rusted supports and sagging roofs - Fencing around the perimeter that is broken and provides no security - Standing water that persists for days after rain, breeding mosquitoes - No curbs or gutters, causing road edges to erode into yards - Retaining walls that are leaning, cracked, or partially collapsed Physical infrastructure that clients may not see but can cause issues in the future: - Water lines running too shallow, causing freezing in winter - No individual water shutoffs per home, requiring full system shutdowns for any repair - Open drainage ditches carrying sewage through common areas - Hydrants present but not connected to adequate water supply - Skirting gaps that allow animals, moisture, and cold air under homes - Lot pads that have settled unevenly, causing homes to rack or shift - No concrete pads under homes, just bare earth or deteriorating wood blocking For your community to receive and keep a positive, quality reputation, keeping infrastructure regularly maintained and in-check is necessary. Discussion: What are some other physical infrastructure factors you can think of? When have you seen infrastructure go unmaintained, and what issues has that caused?
Such an important topic, and honestly one that doesn't get talked about enough in professional development spaces for our industry. I'd add a few more to the list: Visible ones: Faded or missing street signage and lot numbering (it sounds minor, but if a buyer can't find their way around, it signals disorganization before they even step foot in a home), inadequate or poorly-lit common area lighting that makes the community feel unsafe after dark, and overgrown common area landscaping that screams "nobody's watching this place." Hidden ones: Aging electrical pedestals that haven't been updated to handle modern power demands, undersized or deteriorating sewer lines that back up under heavy rain, and propane or gas line infrastructure that hasn't been pressure-tested in years. The hidden infrastructure issues are actually the scariest from a sales perspective, because a buyer may fall in love with a home, go under contract, and then a thorough inspection surfaces something that kills the deal and damages your reputation as the person who showed the home. Here's the reality: infrastructure is your silent sales partner or your silent deal-killer. Your salespeople can be world-class, but they're fighting uphill every single day if the community itself isn't communicating quality the moment someone turns off the main road.
Do you know MHI and what they do for OUR industry?
Let's talk about something important, and something a lot of people on the ground in this industry don't know enough about. Do you know what MHI is and what they do for you? The Manufactured Housing Institute is the national trade organization representing every segment of our industry. And when I say every segment, I mean retailers, communities, lenders, manufacturers, suppliers, and everyone in between. Here's what they do behind the scenes that most people never see: They fight for this industry at the government level. They fund research that shapes policy. They promote manufactured housing to a broader audience. They build the education and standards that help elevate what we do every single day. In other words, while we're on the lot, in the office, and in the community doing the work, MHI is in Washington and beyond making sure our industry has a seat at the table. The reason I'm bringing this up is simple. The more we understand the organizations working on behalf of this industry, the more connected and powerful we become as professionals. Take a few minutes and explore what they're doing, manufacturedhousing.org I'd love to know, how many of you were already familiar with MHI and what they do?
@Kiersten Bonaparte They have so much great information!
Eager Community Manager
🚨 Manufactured Housing Leaders in North Carolina....Let’s Talk 🚨 If your community is struggling with occupancy, delinquency, team performance, or overall operations… I’m the one you call. I bring 11+ years in property management with a strong focus in manufactured home communities, multi-site oversight, and turning around underperforming assets. I don’t just manage communities. I fix them, grow them, and stabilize them. ✔️ Increased occupancy & home sales ✔️ Reduced delinquency & improved collections ✔️ Trained and rebuilt onsite teams ✔️ Supported acquisitions, transitions & “communities that need extra love” I’m actively looking for opportunities in North Carolina with management companies. Or even trying something new and become a vendor like Cavco Industries, Inc. Clayton. 💼 Open to: • Community Manager • Regional Manager • Traveling / Turnaround / Training roles • Sales 📍 Willing to relocate for the right opportunity. If you’re hiring or know a team that needs someone who can walk in and make an immediate impact message me. Let’s build something great.
Welcome Sydney! Kiersten and Tiffany can definitely help!
This Week's Theme: Community Maintenance
Keeping our communities clean, well-run, and welcoming are necessary to close more deals and grow our communities and industry. This week: - What would you like to discuss involving community maintenance? - What steps have you taken yourself or observed that have made communities well-kept and running smoothly? - What have you seen that did NOT create a well-maintained community? Let's have a conversation in the comments!
Community maintenance is one of those things that directly impacts sales velocity and nobody talks about it enough. A well-kept community sells itself. Curb appeal, clean common areas, responsive management, buyers notice all of it before they ever sit down at a table with you. And residents who are proud of where they live become your best referral source. What I've seen work: proactive communication with residents, consistent enforcement of community standards (not selective, not reactive, consistent), and management teams that treat residents like partners rather than problems. What kills it: deferred maintenance that becomes a visual objection before the conversation even starts. That cracked road, the overgrown lot, the broken amenity sign, prospects see it and they're already doing the math on whether they trust you. Would love to hear what you all are doing on the ground. What's one thing your community does that keeps standards high AND keeps residents happy?
1-10 of 49
Marisa Flores- Mascorro
4
81points to level up
@marisa-flores-mascorro-7518
Vice President Operations | MH Sales Mastery

Active 3h ago
Joined Mar 14, 2026
Powered by