Before you run another ad or ask for another referral — do this free check on your own Google listing. Takes 5 minutes. Most contractors who run it are surprised by what they find. Check 1 — Your last review date When was your last Google review posted? If it's been 6+ weeks, your Maps ranking is already dropping. New customers searching your area are seeing competitors first — even if your work is better. Check 2 — The competitor gap Search "[your service] + [your city]" right now. Look at the top 3 results. How many reviews do they have vs you? Every 10-review gap = roughly 1–2 lost jobs per month just from ranking. That's before anyone even looks at your price. Check 3 — Your unresponded reviews Any 1-star or 2-star reviews sitting unanswered? Research shows 88% of customers read business responses before making a decision. An unanswered bad review isn't just one lost job — it's every person who reads it and picks someone else. The math nobody talks about: 5 missed or lost jobs/month × $400 avg job = $2,000/month That's $24,000/year lost — not from bad work, but from a Maps listing that's slowly falling behind. The contractors winning right now aren't just better at the job. They've figured out what happens after the job — the review, the follow-up, the rebooking. What does your Maps listing look like right now? Drop your star rating and when your last review came in — curious what others are working with.

Hello everyone, happy to be part of this community, happy to find Tim more importantly. I'm 30 years veteran of the residential / commercial construction industry, extensive experience in kitchen, bathroom, basement finishing residential projects mainly, and everything in between. All this happened in USA. Started construction trade just just for the reason to earn decent pay as drywaller on track homes, an then I discovered a new way of leaving and a new world some good some bad stories, but finally pay off,indeed. My near future is working remotely to support small business move from a solopreneuer to a full capacity endeavor, I witnessed the scenery, working long days with no help, this home remodeling, handyman operations is under served. That's why I'm here, to become the RPM ( REMOTE PROJECT MANAGER ), when I started never thought of this position.

Hey everyone Victor here. Just joined the community, and I’m looking forward to connecting with contractors and learning more about the industry. I’m mainly interested in the systems behind growth — lead generation, follow-up, CRM, automation, and making sure good leads don’t get lost after they come in. I’ve noticed a lot of businesses can generate leads, but the real challenge is often what happens after someone calls, fills out a form, or asks for a quote. Curious to hear from the contractors here: What’s currently the biggest headache in your business: getting leads, following up, booking jobs, or managing everything once the leads start coming in? Looking forward to learning from everyone here 🤝

A common pattern in contracting businesses: a prospect calls while the team is on-site or driving between jobs, the call goes to voicemail, and by the time someone calls back 4 hours later, the homeowner has already booked another contractor. Here is a simple 3-tier system to fix this without hiring a full-time receptionist: 1. Instant SMS Auto-Responder: If a call goes to voicemail during work hours, an automated SMS triggers immediately: "Hey, this is [Company Name]. We're currently on a job site. Are you looking for a project estimate or emergency service?" 2. AI / Form Qualification: The link routes them to a 60-second intake form (scope, zip code, target start date, rough budget). 3. CRM Auto-Routing: Qualified leads go straight into the estimator's pipeline with an automated task reminder to review within 2 hours. Even a basic SMS auto-reply captures a massive percentage of lost calls before they call your competitor. What system are you currently using to handle incoming calls when your team is in the field?

Any London-based Construction PMs, who work in central London, up for a meet up near Goodge Street station after 17:00? A local pub to chat through how people are using AI in their day-to-day tasks like site scheduling, progress reporting, and general working methods. Anything up for discussion such as Trial and error experiences on their current sites and networking in general.