Consistency vs Flexibility in Records Practices
Organisations often struggle to balance consistency with flexibility. Too much rigidity can make records management impractical. Too much flexibility leads to inconsistency and risk. Good governance defines where consistency is essential and where discretion is acceptable. Not everything needs the same level of control. Reflection questions: 1. Where is inconsistency creating risk today? 2. Where are rules unnecessarily rigid? Action: Identify one area where records practices could be made more consistent โ or more flexible.