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RIA Operators

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8 contributions to RIA Operators
RMD workflow
Hello everyone. This is my first time using the chat. Does anyone have a workflow for RMDs that they can share? Thanks in advance.
1 like • 25d
@Aly Barnes Hi Aly. First of all, thank you... this was really helpful information. I have a quick question: what’s the purpose of triggering the workflow at the company level in Redtail rather than just the activity at the client level? We’re not currently using Redtail but may in the future, and I’d like to better understand the distinction. Thanks!
0 likes • 24d
@Aly Barnes Oh. That’s just to create the workflow so the firm has access to it. Right?
Data Gathering
Hello! What are your firms using for data gathering? We would like to collect the data and have the client attest or sign the information is true and valid. I know this information is entered in the CRM and I know it is entered in the custodian’ platforms for account opening as well but we would like to store that date gathering signed document on our side (not the custodian’ platform). Thanks.
1 like • Jul 18
@Theo Katsoulis Thanks for the reply!
0 likes • Sep 3
@Rajesh Jayaraman Hi, thanks for reaching out and pointing me to Flextract. I’ll look into it. Thanks!
CSA Shared Service Model
Hi. Does anyone here run a shared service model where specialized CSAs (for example: onboarding, annuities & insurance, financial planning specialists) assist multiple advisors? We’re an RIA with ~$3B AUM and this specific group has 8 advisors - 4 CSAs. I’d love to hear: - How tasks are being routed to the right specialist (queue, CRM, other workflow system?) - Whether the advisors communicate tasks via CRM directly, or if there’s a central process / intake system that streamlines requests. Curious how others have structured this and what’s working well (or not). Thanks!
0 likes • Sep 3
@Jayce Nall Hi. Thanks for sharing all this. Very insightful! We use Advisor Engine as our CRM. We do have 5 more advisors but they are not part of this shared service group. They have 1:1 CSAs.
Zeplyn AI vs. Jump AI - Redtail
Also curious if anyone has compared Zeplyn AI vs. Jump AI when used alongside Redtail? Any feedback or experience with either platform would be super helpful.
0 likes • Aug 28
@Kelly Allan Thanks for sharing! Which CRM do you use?
0 likes • Aug 28
@Olivia Stephens Awesome! Thanks for sharing. Which CRM are you using?
Eclipse via Orion
Hi. I’d love to hear how your firms are using Eclipse inside Orion for day-to-day trading and portfolio management. Specifically: - How do you exclude specific assets from the models? - How do you handle dollar-cost averaging (DCA) for large deposits? - Any workflows or tips you’ve found helpful for traring on this platform? Custodians: RJ and Schwab We’re refining our trading workflows and I’d appreciate any real-world insights on what’s working well for others.
0 likes • Aug 12
@Chris Gure Thanks for sharing!
1 like • Aug 22
@Laura Harrison Awesome. Thanks for sharing.
1-8 of 8
Lauren Bernal
3
44points to level up
@lauren-bernal-1735
RIA/BD Ops - Passionate about efficiency and creating seamless processes across platforms.

Active 6d ago
Joined Jun 24, 2025
Palm Beach, Fl
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