Hey guys, Just a little video to announce some changes happening soon! Two major changes: VAT on UK orders will be coming soon. We should have been charging this for a long time but due to the complexity of our business model it took us a while to set up 😆 This does mean UK prices will increase by 20%. But don't panic, the expected profits we always refer to actually already includes 20% VAT being charged. So with our recommended pricing, you will still profit £24 for a 24x36" print and £60 for a 24x36" framed print! We have basically been making a loss on UK orders for a long time as we are still liable for VAT despite not charging it lol (I don't wanna talk about the size of our VAT bill) So don't panic about the increase, this still leaves you with plenty of room for profit, and we are still much more competitive than the competition, as they of course also have to charge VAT on top of the website prices they display :) HOWEVER, GOOD NEWS! To help soften the blow we are happy to announce a pretty major change, which is a discount on multi orders! Going forward, all print orders of 3+ prints will receive a 20% discount! This can lead to a lot of extra profit in your guys pocket for bigger orders, and should make a really healthy difference to your take home figures. This is across ALL countries, not just the UK! These changes will launch at the same time, likely in the next couple of weeks. Just finalising the last bits to have our VAT number up and running. We will of course update you closer to the time 🫡 As we say in the video, THANK YOU all for using PrintShrimp!! We love being able to build this company and community every single day and cannot imagine our lives without it. We have a lot more coming soon include our own poster marketplace, giving you guys an extra platform to sell your art on (with lower fees than Etsy 😉)! Please let us know any feedback, improvements, or ideas you may have for changes you would like to see with PrintShrimp ⬇️

Hi Just a quick question, it appears that the tracking is not being added automatically anymore, it did to begin with? Disconnected my shop and reconnected it, but still not auto sending it to the orders, any ideas? Cheers

Hi I only been selling for about 3 weeks and lucky enough to have about 10 sales and a couple of those have been framed prints, one delivered 2 weeks ago US.... no feedback, one in transit US and now just got an order for two oak frame orders for over £300 again in the US and yep I love the order but it fills me with horror! Will they be good enough? Are they worth the money? Will the customer like them???? I dread them! Please tell me this goes away.... do you get lots of complaints re frames? Im updating my listings to say "Crafted from durable pine wood with your choice of black, oak, or white finish, our premium frames are lightweight yet sturdy" to manage expectations (thank you to this forum for the wording) Any reassurance would be helpful. Thanks Kevin

Someone has just purchased an unframed print in Canada, I hadn't realised I had them set up as 'Rest of the World' with a full £19.99 for P&P. They have paid £44.63 (including £19.99 for postage) for a 16 by 20 print. I guess I am feeling a bit bad they have paid so much for P&P, would you go back to them and given them a partial refund or just assume they were happy to pay the total price? They may be thinking it is being shipped from the UK and be disappointed when they receive a package shipped locally in Canada.

If the processing time via the pricing list is 1-3 days for say Switzerland, I know day one is not classed as a processing day (Via email with Tom), so it can be 4 days in fairness. So how do people say we dispatch within 1 day? As if we complete an order in etsy it pings an email saying "Great news, your order is on its way" when its not?