Red Flags You Should NEVER Ignore
Not every client is the right client. In home care, saying “yes” too fast can cost you your time, your team’s morale, and even your agency’s reputation. Here are major red flags to watch for: • Refusal to complete a proper assessment. • Unclear or missing medical/care history. • Unrealistic expectations or constant last-minute changes. • Safety hazards that aren’t being addressed. • High caregiver turnover in the home. Coaching Insight:Sometimes the most professional move you can make… is to say “not yet” or even “no.” Protect your caregivers. Protect your systems. Protect your standards.