This is the whole structure that allowed me to scale to 150 active clients. I've just translated to English (my agency is in Brazil), added the SOPs for DR and I want to share with you guys. Here are the links to duplicate directly into your ClickUp account: Marketing: https://app.clickup.com/template/project/t-90070273513/71549d971135dd6 Management: https://app.clickup.com/template/project/t-90070273512/580c41f136b9c6c CRM & ERP: https://app.clickup.com/template/project/t-90070273523/8fe6530013391f2 They are super full with all the processes we follow inside our agency bc we offer a lot of services. Some of them you won't need, so customize as you'd like. Any questions let me know too, I'm glad to help