There’s always something more urgent. Another client to deal with. Another task that needs attention. Another week where they tell themselves they’ll sort it out later. Then things get busy enough that support becomes an emergency. That’s when decisions tend to get rushed. You don’t have much time to think about what should actually be handed off, what kind of support you need, or how the work should be structured. And when the goal is simply to get something off your plate as quickly as possible, it’s easy to move the work without really removing the responsibility. I’ve found that the better time to think about support is before you desperately need it. When things are busy but still manageable. When you can clearly see which recurring tasks are taking up your time. When you have enough breathing room to document the work, set expectations, and give someone a proper handoff. You don’t need to wait for the business to become chaotic before deciding what shouldn’t stay on your plate. Sometimes the best time to build support is when you can still do it thoughtfully. If you’re starting to notice that certain tasks are taking more of your time than they should, feel free to share what’s piling up. It might be worth looking at what can be taken off your plate. 🙂🚀

Welcome! Please introduce yourself here! Would love to get to know you and your goals. @Jessica Watts welcome first member!!! Blessed to have you!

I work on the people and operations side of growing businesses and run a VA placement agency, helping owners take recurring admin, follow-ups, and day-to-day tasks off their plate. I’ve been getting more interested in property management, so the 100-door goal definitely caught my attention. Looking forward to learning from everyone here and connecting with others in the space. 🙂

25 years in multifamily, and I am tired of one word. Stop calling the people living in our communities "tenants." A tenant leases office space, a retail storefront, a warehouse. That is a commercial relationship with commercial language. A resident lives somewhere. They raise their kids there. They come home after a long day and lock the door behind them. These words are not interchangeable. I've watched how language moves through an entire operation. When a property team says "tenants," the mindset drifts toward transactions. The maintenance call becomes a nuisance, the renewal becomes a negotiation, and the person on the other side of the door becomes a unit number. When a team says "residents," the mindset shifts toward service and accountability. In workforce and affordable housing, the people we serve already navigate enough friction. They deserve language that reflects the fact that our properties are their homes. That starts with one word. Resident.

Is anyone using affiliate companies to make extra money? I had one co offer me Renters Insurance income through their co. Is there anything else we can do?