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5 contributions to Storebuild.ai - By Zendrop
15h •
Store Policy
Hello any one who can help me here. I am on the last video in store setup and I can not find my Store Policy Page. Does every store have one or am I to make one up. The teacher does not go into how to make one up if I do not have one located on my store. Which begs the question I have yet to see a section on how to correct an error while typing. I have already made one huge error and I had to start over
1 like • 10h
@Sandra Baier At this point, they really need to assign one person to handle your case directly instead of moving you between different teams. Since you already sent proof of the charges, hopefully they can now properly review the account history and work on either fixing the billing issue or processing the refund for you.
6d •
Replays
I am looking in the site for the VIP meeting replay videos and I can not seem to find where on this site they are found. Does anyone know when to go for them?
0 likes • 3d
@Sandra Baier Three weeks is honestly a long time to wait 😕 While they’re sorting it out, you could still use the time to learn the basics of product research, store setup, and listings so you’re more prepared once everything is finally fixed.
0 likes • 3d
@Sandra Baier That’s actually good then At least you’re still staying productive instead of putting everything on hold completely while waiting for them to fix the issue.
6d •
📢 Memorial Day Notice 📢
Hello everyone! Please be informed that Zendrop- Storebuild.ai Support will be closed on Monday, May 25 2026, in observance of Memorial Day. Our team will resume regular operations on Tuesday. We truly appreciate your patience and understanding during this time. Thank you, and we hope you all have a safe and meaningful Memorial Day!
1 like • 5d
@Sandra Baier You might want to check the Classroom section or the Calendar tab again later because sometimes the replay recordings get uploaded there after the live sessions end 👍 Hopefully Jared or the team can point you to the exact location as well.
0 likes • 4d
@Sandra Baier That’s honestly frustrating, especially when you’re trying to learn and can’t even fully access the right setup yet. While you’re waiting for them to sort everything out, you could still start learning some of the basics step by step so you don’t feel completely stuck behind. What part has been the most confusing for you so far?
9d •
Introduction to Store Setup
I have a question regarding editing in this particular module. Were shown to make the description shorter. When he does that he eliminated part of the description that says the type of material the outfit is made of plus the wash instructions. Should that not be kept in the product description so the client will know what kind of material it is.?.
2 likes • 9d
Yes, I personally think material details and wash instructions are important to keep, especially for clothing. Shortening the description is good for readability, but customers still want to know what the item is made of and how to care for it before buying.
0 likes • 8d
@Sandra Baier That actually makes more sense then 👍 Having shorter descriptions for readability while keeping care instructions and material details in separate sections seems like the best balance for customers.
19d •
If in doubt always ask
Dear Owners, new and old. My name is Brenda, Co-Owner with Don on all dropshipping stores. If you are not in a rush and do care to understand the back office and store building, including all the elements, I want to suggest you trust yourself to create your store. I have been quite happy to learn and establish themes, colours, logos, banners, and even the favicon image. The back office is very easy to set up with the help of a ChatGPT agent, who explains everything when you need assistance. If I can help, I would be happy to assist. B🐝
0 likes • 8d
@Jacqueline Waite I understand you Jacqueline. A lot of people can follow the webinar, but still need real guidance to properly structure the store and get everything running smoothly. I faced something similar when I started too until someone experienced helped me through it. What part are you currently stuck on the most?
1 like • 8d
@Jacqueline Waite I understand your frustration Jacqueline. The admin theme and store structure part can be really confusing without proper guidance, especially when the promised support is delayed. I experienced something similar when I started too until someone helped me understand the setup properly. Have you already connected your products and domain yet or are you still stuck at the theme setup stage?
1-5 of 5
Active 16m ago
Joined May 12, 2026
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