I saw somewhere that BackStage is moving from Skool. If that is the case, I would like to know where to get the new and latest information on the platform from, wherever that might be.

Hi! From now on we are going to offer Live onboarding to our customers (it might now always be free for new customers, but it's free for all of our existing customers). So, if you're still feeling like you could use some help getting the basics set up, please let me know and I'll send you the booking link. You can reach out here, or send me an email at [email protected] and we'll get you hooked up.

We can no longer verify accounts without an EIN, meaning your business must be registered in order to get verified. This is a new rule from Twilio, and we have to follow it. Here is a link where you can easily apply for an EIN: Get an Employer Identification Number (EIN). After you receive your EIN, please fill out the form again so that the tech team can apply for A2P for you. Here is the form link: A2P Registration Form. Accounts that need to apply for an EIN: - Rick Titus - Steve Bailey - Kiawa Bynum - Rhino's System - Domonique Barbee - Sharon Conley - James Williams - Sabine Kvenberg - Willens Laibhen Accounts that have an address issue: Please provide your business address and submit the form again with your EIN. - Michaela Thompson - Kevin Fuller - Tiffany West Accounts that need the CP575 form due to incorrect EIN: - 7X Investors - I.T.S. Social Agency

Hi Everyone! We’re super excited to tell you that Backstage has upgraded our customer support! 🎉 Now, you can get help anytime—day or night from a real, live person. We’ve added more ways to support you so you can get the most out of your Backstage experience. - Live Chat: Need help fast? You can chat with us anytime—day or night! - Zoom Calls: Need more help? You can schedule a video call right from the chat box. We’re usually ready in 30 minutes or less! How Do You Use It? Super easy! We added 2 new ways to get extra help: 1. Green Button: At the top of each screen, you’ll see a green button that says “Learn About ______.” Click it to get a guided tour and learn more about what’s on that screen. 2. Black Chat Button: Right next to the green button, you’ll see a black chat button. Click it to open the help screen. You can look up answers or send a message to chat with a real person.