👋 Hi everyone, I’m Jáchym, an operations leader based in Cambridge, UK. Over the last few years I’ve worked with eCommerce, consumer and technology businesses, leading operations, customer experience and cross-functional teams through growth, transformation and scale. I’ve helped launch new eCommerce businesses, built and led teams of up to 35 people, managed warehouse transitions, improved customer operations, and reduced support backlogs from 50 days to 2 business days. What I’ve learned is that most growing companies don’t fail because of a lack of ideas. They struggle because execution becomes harder as complexity increases. That’s where I enjoy working. I help founders and leadership teams bring structure to growth, improve customer experience, build scalable operations, and turn ambitious plans into consistent execution. Alongside my search for the next leadership challenge, I’m building TrechTech, a consultancy focused on operations, CX and eCommerce execution. I’m particularly interested in connecting with: • Founders and operators• Fractional executives• Consumer and eCommerce brands• Marketplaces and SaaS businesses• Anyone solving messy operational problems If you’re wrestling with growth, operational bottlenecks, customer experience, team structure or execution challenges, I’d love to connect. Looking forward to learning from the community. — Jáchym