Imagine you are calling customer service about a product you bought. The representative asks you some common questions. Your challenge is to write clear and natural answers in English — and use at least 2 phrasal verbs. 📝 Your Task: Write 5–7 sentences answering these questions: 1. “Can you tell me what the problem is?” 2. “When did you first notice this issue?” 3. “Would you like a refund or an exchange?” 4. “Is there anything else I can help you with today?” 💡 Useful Phrasal Verbs: - find out (to discover information) - figure out (to understand/solve something) - get back to (to respond later) - sort out (to fix/organize a problem) - deal with (to manage/handle a situation) 👉 Now it’s your turn! Write your answers using at least 2 phrasal verbs and post them in the comments ⬇️

- complaint - refund - warranty - customer service - to resolve - to be satisfied 📝Task: Write 4–5 sentences as if you are talking to customer service about a problem with a product. Use at least 3 of the words above. Example: “I want to make a complaint about the headphones I bought. They stopped working after one week. I asked customer service for a refund, and I hope they can resolve this quickly so I can be satisfied.”

• Inviting = makes you feel welcome and comfortable • Exquisite = extremely beautiful or carefully prepared • Bustling = full of busy activity and energy • Aromatic = having a strong, pleasant smell (usually of coffee) • Ambiance = the character and mood of a place 📝 Task: Use 2 of these words in a sentence about a coffee shop and post it in the comments! 💬 Let’s make our English more expressive and sophisticated, one cup at a time! ✨📚☕

Goal: Improve your listening and speaking skills by learning how to communicate clearly in real-life restaurant situations. 📝 Task: Watch the video and answer the following questions: 1. What phrases does the customer use to ask about the menu or place an order? 2. How does the waiter respond when the customer asks for changes or details? 3. What words or expressions are used to ask for something without a specific ingredient (like “no onions”)? 4. How does the customer ask to take the food to go? 5. Which phrase do you think would be the most useful for you in real life — and why? 💬 Share your answers in the comments below! Let’s build real-life fluency — one meal at a time! 🍽️✨

Goal: Improve your listening and speaking skills by learning how to communicate clearly in real-life airport situations. 📝 Task: Watch the video and answer the following questions: 1. What phrases does the passenger use to ask about flight options or book a ticket? 2. How does the airline staff respond when the passenger asks for changes or details? 3. What words or expressions are used to request a seat preference (like “window seat” or “aisle seat”)? 4. How does the passenger ask about extra luggage or baggage allowance? 5. Which phrase do you think would be the most useful for you in real life — and why? 💬 Share your answers in the comments below! Let’s build real-life fluency — one trip at a time! ✈️✨