Million Dollar Phone Script
Photo Booth Lead Call Script PRE-CALL PREPARATION Before calling any lead, ensure you have: • Lead's contact information and event details from your CRM • Your pricing structure for different event types and locations • Calendar availability ready • Loom.com account set up for video responses THE CALL SCRIPT Opening & Greeting "Hi [Name], this is [Your Name] from [Your Photo Booth Company]. Thank you so much for reaching out about photo booth rental for your [event type] on [date]. I saw your inquiry come in and wanted to personally connect with you right away." Event-Specific Congratulations Choose the appropriate response based on their event type: • Wedding: "Congratulations on your upcoming wedding! This is such an exciting time." • Birthday Party: "Happy birthday to [name if provided]! I hope they have an amazing celebration." • Corporate Event: "That sounds like a fantastic event for your team/company." • Graduation: "Congratulations on this incredible achievement!" • Anniversary: "What a wonderful milestone to celebrate!" • General Events: "This sounds like it's going to be a great celebration!" Information Gathering Questions 1. Guest Count "To help me recommend the perfect package for you, about how many guests are you expecting at your event?" Listen for their response and make note - this affects booth size recommendations and pricing 2. Event Location "And where will your event be taking place? Is it at a specific venue, or do you have the address?" This is CRITICAL for pricing strategy: • High-end venues (hotels, country clubs, upscale restaurants): Premium pricing • Standard venues (community centers, parks, homes): Standard pricing • Budget-conscious areas: Competitive pricing • Difficult locations (limited parking, access issues): Add travel/setup fees 3. Event Duration & Timing "What time does your event start, and how long are you thinking you'd like the photo booth?" Transition to Solutions