🎯 Looking for 3 businesses to transform their phone calls with AI (FREE setup) Hey everyone 👋 I run Keel, an AI voice agent agency that's helped dealerships, clinics, salons, and other appointment-based businesses automate their phone systems without losing the human touch. I'm opening up 3 spots for businesses that want to test-drive this technology: ✅ $0 setup fee ✅ Pay only for usage (minutes used) ✅ 100% transparent dashboard - you see every call, every cost ✅ Production-ready system with full testing before launch All I ask in return is a detailed case study once we get results. Who this is perfect for: - Businesses losing leads to missed calls - Teams spending hours on repetitive appointment booking - Companies wanting to screen/qualify leads 24/7 - Anyone tired of "please leave a message after the beep"

I've got people in my network asking about AI callers and industries I'm not familiar with. So, rather than fumble through sectors I don't know, I figured I'd connect them with specialists/ or learn from specialists. If you're interested in learning from each other, collaborating, or getting a referral, throw your industry in the chat.

Hi so I’ve built my first ai voice agent using vapi with integrations using make to send notifications through yahoo mail and WhatsApp. I’ve see mention of using retell instead of vapi. What is the consensus here? Is one better / easier than the other? If its use case dependent what are the scenarios when one is preferred over the other? Cheers

What LLM and LLM model do you guys use for inbound receptionists?

**NEED HELP: Complex Call Routing System - Transfers Not Reaching Intended Phone Numbers** **THE SYSTEM I’VE BUILT:** I’m working on an emergency call routing system for a disaster restoration company. Here’s how it’s supposed to work: **Tech Stack:** - **Retell AI** - AI phone agent (“Julia”) that answers calls - **Relay.app** - Handles the routing logic via webhooks - **Google Sheets** - Stores zip codes, schedules, and contact info **How It Should Work:** 1. Customer calls the emergency line 1. Julia (AI agent) answers, collects zip code and emergency info 1. Julia triggers a Custom Function that calls my Relay webhook 1. Relay looks up the zip code → determines EAST or WEST region 1. Relay checks the current time/day to determine routing: - **Weeknights** (Mon-Thu 4:30 PM - 7:30 AM) → Project Coordinator - **Weekends** (Fri 4:30 PM - Mon 7:30 AM) → Project Manager from weekly rotation 1. Relay returns the correct phone number to Retell 1. Julia does a warm transfer to that number **THE PROBLEM I’M EXPERIENCING:** The system logic works - Relay correctly identifies the region, time, and which person should get the call. BUT when Julia tries to transfer, one of these happens: 1. **Call goes straight to voicemail** (phone never rings) 1. **Long silence, then disconnects** 1. **Operator message “call cannot be connected”** 1. **System pulls from FALLBACK data** instead of the correct coordinator **WHAT I’VE ALREADY TRIED:** ✅ Phone numbers formatted correctly in E.164 format (+12085551234) ✅ Outbound calling ENABLED in Retell phone number settings ✅ Webhook URL is correct and Relay receives the calls ✅ Custom Function in Retell is configured with proper JSON schema ✅ Testing with my own phone numbers (so I know they work) ✅ Verified the Google Sheets lookup is finding the right person/number **ADDITIONAL COMPLEXITY:** I also battled a **timestamp/timezone bug** where Retell was sending incorrect UTC timestamps to my webhook, causing Sunday night calls to be tagged as Monday morning (business hours). I worked around this by having my Relay workflow generate the current Mountain Time instead of trusting Retell’s timestamp.