- Enter and update support contract data in ERP, CRM, or contract management systems. - Establish, link, and maintain customer assets under support contracts, ensuring accurate relationships between serial numbers, product IDs, and contract terms. - Verify contract start and end dates, coverage levels, and entitlements for each asset. - Perform periodic audits of data to ensure alignment between contracts, service records, and billing systems. - Process contract renewals, amendments, cancellations, and terminations according to approved procedures. - Collaborate with operations to resolve discrepancies in asset or contract data.