Looks like the Target towels some of us get are no longer available. Anyone have a link to good quality white towels you consistently get for and are pleased with?
Hi, Fam! We are getting sooooo close to launch (8/16 - pray for us) and would love your help reviewing our Welcome Book. This will be added to all 3PPs and our welcome emails. There is also a sign in our family room that auto connects folks to the Guest WiFi and Welcome Book. Thanks! https://wyatt.touchstay.com/ @Jason Davenport @Kellie Davenport @Luis Font @Liz Ulate @Shayler and Dominique McCarthy
2 questions here. We have had a few situations when we book shorter stays to backfill our iMTR. How do you handle: 1) when AirBNB guests bring a dog and didn’t indicate or pay for pet fee upon booking. (We see dog on camera). 2) when AirBNB guests book for 2 people (which we confirmed prior to booking) and then it appears 5-6 stayed in total (which is how many the home can accommodate) because all 3 bedrooms and 3 bathrooms were used and trash indicates there were definitely more than 2 ppl staying for a 7 day stay. No camera at this property. How do you all handle these types of inconsistencies?
@Luis Font thanks for responding. We do the same…No instant book and we ask questions. They confirmed 2 people. We knew who they were and what they were coming for.
We’ve averaged about $400 for a good deep clean after 30 days. Ideally, as we’ve learned, we prefer the home gets cleaned bi-weekly when booked whether that is by our cleaner or their own. But pretty much at a turnover we’ve spent approx $400 in between families.
Hey everyone! We talk a lot about business wins in here, and we love every single one of them. However, we'd also love to hear from you: what is one personal win you are really proud of lately? Drop it below and let us celebrate with you. ❤️