Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow.
Client fired their $8k/month automation team. I replaced their entire operation with a 19-minute workflow. The numbers will blow your mind: THE BACKSTORY SaaS founder, David: "I'm paying a team $8k/month and nothing works" Me: "What are they supposed to be automating?" David: "Lead nurturing, trial management, customer onboarding" Me: "How long have they been working on it?" David: "14 months. Still in 'development phase'" 🚩 Red flag: 14 months for basic SaaS workflows THE EXISTING NIGHTMARE What his "automation specialists" delivered: - 23 separate tools duct-taped together - 156 manual handoffs between systems - 4-person team managing the chaos - Monthly costs: $8,000 team + $2,300 tools = $10,300 - Success rate: 31% (most leads fell through cracks) - Customer complaints: Daily David: "They keep saying it's 'almost ready'" Translation: They have no idea what they're doing. THE BREAKING POINT Last straw: 347 trial users got stuck in limbo - No welcome emails sent - No trial access granted - No follow-up sequences triggered - Support tickets flooding in David's exact words: "I'm spending $10k/month to create more problems." THE 19-MINUTE SOLUTION Discovery call ended, I opened Skada.ai: "Build complete SaaS customer lifecycle: lead capture → nurture sequence → trial signup → onboarding → conversion tracking → customer success handoff" 19 minutes later: ✅ Lead scoring and routing ✅ Automated nurture campaigns ✅ Trial provisioning system ✅ Onboarding workflow ✅ Usage tracking and alerts ✅ Conversion optimization ✅ Customer success handoffs THE LIVE TEST David: "Can we test this right now?" Me: "Sign up for your own trial with a test email" He watched in real-time: - Instant welcome email - Trial access granted immediately - Personalized onboarding sequence started - His CRM updated automatically - Usage tracking began - Slack notification to his team David: "This works better than our $10k/month solution" Me: "And it's been 3 minutes since you signed up"