I have found all of the AI hazards cited in the video to be true. I've also found AI tools over-eager to please the user with flattery. I've had to prompt AI not to be a "yes-man". Otherwise, it just agrees with me and lauds my brilliance 🙄. I also recently discovered that Claude, at least, uses a command line tool instead of a pdf reader to read pdf files and that it garbles the pdf's content. It cited as errors these garbled passages when, in fact, they were accurate. AI tools warn users not to take their responses at face value. As authors, we have to fact-check AI or hire human fact-checkers. I've written a lengthy chapter on AI in my upcoming book, Find Your Cloud 9s With SaaS Apps. Besides my own personal experiences with AI accuracy, I noted that the global research agency, Deloitte, relied too heavily on AI in a report for an Australian government agency. A researcher discovered fabricated quotes, footnotes, and references to a non-existent book and external reports. Deloitte had to correct the errors, reprint the report, and refund part of its fee.

I'm Eric Magill from Ocean View, Delaware. I've written a book born from four decades in journalism and as owner of my Managed IT service, FlexITechs. "Find Your Cloud 9s With SaaS Apps" addresses the long-term business performance issues that 59 percent of small businesses say they experience from recent software purchases (Gartner 2024, Software Buyers' Regret). Beyond features, prices and reviews, the book's vendor risk assessment framework assesses the inherent risks of handing most or all of an SMB's business to such critical partners as Software as a Service vendors. The book helps readers overcome the typical SMB challenges of time, money and knowledge to properly perform the due diligence needed to pick the right SaaS vendor the first time, ensure compliance, and enhance business value. In the final stages of editing, I signed up for Book Launchers Premium to push me over the finish line, through launch and beyond.