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Owned by Dustin

Build systems, not goals. We guide hospitality business owners in creating custom systems to boost profitability, personal growth, and reduce stress.

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14 contributions to Hospitality Systems & Growth
🏛️ Architect Hospitality Blueprint: From Chaos to Clarity 🚀
Have you ever felt like your business—or your life—was a construction site without a plan?Bricks everywhere. Tools scattered. Everyone working hard… but the building doesn’t rise. That’s where the Architect Blueprint comes in. 👉 Over the past months, we’ve been laying down systems, templates, and frameworks inside this community: - Hospitality Playbooks 📝 — From Jolt checklists to event cost forms to GM self-reviews. - Growth Blueprints 📈 — Tools like The Myth, The Magic, The Math course, designed to make the “numbers game” simple and actionable. - Transformation Frameworks 🔥 — Programs like Winter Arc that focus on building stronger leaders, healthier bodies, and sharper minds. This isn’t just about pubs, restaurants, or cannabis shops. It’s about becoming the Architect of your environment—whether that’s a team, a business, or your personal life. ✨ Blueprint Lesson: Busy vs Productive A busy manager runs around with a clipboard.A productive manager builds upward, brick by brick. 🔧 3 “Structural Beams” every leader should focus on: 1. Controlling Labour Costs – Know your math, know your margins. 2. Developing Staff – Build people who build the business. 3. Guest Connection – Create memories, not just transactions. When you follow the blueprint, every piece stacks into something bigger, stronger, taller. 🏙️ 🚀 Your Turn: Build With Us This community isn’t here to scroll through—it’s here to engage. - Drop a comment with your #1 system or habit that keeps you productive (not just busy). - Share a challenge you’re facing—someone here has a blueprint to help solve it. - Ask a question. Teach a lesson. Add a brick to the wall we’re building together. The more we engage, the stronger the structure gets. 💪 🌟 Remember: Busy managers run in circles. Productive managers build skyscrapers.Which one are you today?
🍻Connecting with Guests
Busy managers only talk to guests when something goes wrong. Productive managers know guest connection is where loyalty and repeat business are built. Productive managers: - Walk the floor daily with intention. - Do at least 10 meaningful table touches per shift. - Remember names, preferences, or special occasions. - Ask thoughtful questions that show you care beyond the transaction. Case Example:One GM started writing down guest details in a small “loyalty notebook.” When the guest came back, he’d say, “Welcome back! How was that ski trip you mentioned?” Guests were blown away. His pub saw a measurable uptick in repeat visits. Reflection Exercise: - How many guests did you meaningfully connect with last shift? - What system could you use (mental, notebook, digital) to remember and follow up?
🏆Roadmap = Accountability Partner
Here’s the secret: your roadmap isn’t just a plan, it’s a mirror 🪞. - Did you do what you said you’d do? 🕵️ - Can your staff see you following the same standards you ask of them? 👀 - Are you moving toward growth 🚀, or just spinning wheels 🔄? 💬 Drop in the comments: What’s ONE thing you’d want the community to hold you accountable for this month?
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📅 Using Key Dates as Anchors
Your roadmap should tie into the calendar 📆. Think:🎊 Holidays & Long Weekends = Big sales drivers. 🏒 Sports Calendars = Canucks, NFL, UFC, playoffs. 🎗️ Community Fundraisers = Repeat traffic + goodwill. 👉 Action: Open your calendar right now ⏰. Circle 3 anchor dates in the next 2 months. Build your roadmap backwards from those.
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🧩The 6 Core Blocks of a Manager’s Roadmap
Your roadmap isn’t random—it should be built in blocks: 1️⃣ FOH Standards – service flow, checklists, accountability. 2️⃣ Events & Promotions – 🎉 sports nights, 🎃 holidays, 💝 fundraisers. 3️⃣ Sales Growth – 💵 upsells, 🍹 new features, 🎁 contests. 4️⃣ Culture & Team Development – 👥 shift leaders, 🏅 recognition, 💬 feedback loops. 5️⃣ Financial Acumen – 📊 sales per head, 📉 labour %, 💸 promo ROI. 6️⃣ Community & Visibility – 🤝 fundraisers, 📱 social media presence, 🌎 networking. 📝 Exercise: Grab a notebook 📔 and list 1 initiative per block. That’s the start of your roadmap.
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Dustin Bittroff
2
5points to level up
@dustin-bittroff-5822
We help you build systems, not just goals. We guide hospitality business owners in creating custom systems to boost profitability and reduce stress.

Active 4d ago
Joined Aug 21, 2025
Maple Ridge BC