In 2020, I had my first VA loan client. I knew the VA loan could be a clusterfuck if done poorly, so I reached out to the only military guy I knew at that time (Sorry @Alexander Felice , I forgot you were in the military) and asked David Pere if he had a great recommendation. He introduced me to @Jon Lallande and that one transaction led me to almost exclusively using Jon for every mortgage for every Buyer I had. Why? Jon didn't promise things he couldn't deliver. I was super leery about him being able to close on a VA loan in 21 days, but he did it. He called me every Tuesday to give me an update on the process - even when there wasn't anything to update. Then he left me to go "live his best life" or whatever and of course I was crushed. Jon, you ruined me for all other lenders. I compare everyone to him, and they all fall short. I was reminded of Jon's amazingness this morning when a lender for my most recent transaction (where I repped the seller) sent me a survey and asked how they could earn my business. They were so non-communicative during the whole process, there's no way I'd ever give them any business. Be like Jon. Be great.