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56 contributions to Digital Edge
The Time Changes SUCKS!
Twice a year we have to screw with clock and it messes me up every time. 4:17 AM should be 5:17 AM according to my body and between the time change, my dogs (who did not get the memo) and an ear ache, here I am typing a skool post bitchin' rotfmao
The Time Changes SUCKS!
1 like • 3d
Our province decided to stay on DST this year. Feels good not having to readjust. I just wished they used standard time. I'm an early bird and hate so much darkness in my early hours.
𝗧𝗵𝗲 𝟲𝟬-𝗠𝗶𝗻𝘂𝘁𝗲 𝗣𝗿𝗼𝘀𝗽𝗲𝗰𝘁 𝗟𝗶𝘀𝘁: 𝟱𝟬 𝗥𝗲𝗮𝗹 𝗟𝗼𝗰𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗖𝗮𝗹𝗹 𝗧𝗼𝗺𝗼𝗿𝗿𝗼𝘄
Alright, DE fam. Grab your coffee. This one's long because I want you to end the hour with a finished list on your screen, not a plan to build one someday. 𝐓𝐨𝐝𝐚𝐲'𝐬 𝐭𝐚𝐜𝐭𝐢𝐜: 50 qualified local businesses, pulled from Google Maps and public directories, in one 60-minute sitting, with a visible gap written next to every single name. Right now your pipeline is a feeling. By tomorrow morning it can be a spreadsheet with 50 rows in it. Let's fix that. 𝗙𝗶𝗿𝘀𝘁, 𝗟𝗲𝘁'𝘀 𝗞𝗶𝗹𝗹 𝗮 𝗕𝗮𝗱 𝗔𝘀𝘀𝘂𝗺𝗽𝘁𝗶𝗼𝗻 Here's the version almost everybody is running right now: You open your AI of choice. You type "give me 50 plumbers in Fort Wayne with phone numbers, emails, and websites." You get a clean table in nine seconds. It's fiction. Not all of it. That's what makes it dangerous. The model has seen a million business listings, so it knows what one looks like. It knows Midwest plumbers get named things like "Hoosier Plumbing & Drain." It knows the area code. It knows websites end in .com. So it hands you a list that looks right and is partly invented. A language model produces the most likely next words. It does not automatically go look anything up. Unless it's running a live search and showing you the source, it is writing a list, not retrieving one. Two different activities, identical-looking spreadsheets. And here's the thing: you don't find out until you're on the phone. You call row 7 and the number rings a dentist. You email row 22 and it bounces. You pull up row 31 and the business closed three years ago. Worse, you reference "your Google reviews" on a live call and the business has none, because you trusted a column the model filled in for you. That last one doesn't cost you a minute. It costs you the deal. Say 18 of the 50 rows are wrong, and you spend three minutes each finding that out. That's 54 minutes auditing a list you generated in nine seconds, and you still don't have 50 real businesses. You have 32 and a bad mood. Here's the blunt truth. AI is excellent at the thinking part of prospecting and terrible at the sourcing part. Let it write your opener. Let it sort your gaps. Never let it tell you who exists without testing and reviewing.
𝗧𝗵𝗲 𝟲𝟬-𝗠𝗶𝗻𝘂𝘁𝗲 𝗣𝗿𝗼𝘀𝗽𝗲𝗰𝘁 𝗟𝗶𝘀𝘁: 𝟱𝟬 𝗥𝗲𝗮𝗹 𝗟𝗼𝗰𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗖𝗮𝗹𝗹 𝗧𝗼𝗺𝗼𝗿𝗿𝗼𝘄
2 likes • 15d
Awesome post Dorn. I have tried to tell people to do some research first to expose issues so that you have something to talk about instead of, as you said, "I do marketing." I've been doing gap analysis for a long time before making contact and it is so effective. You even feel more confident in your call because you are just trying to tell them something important to their business without selling anything. And as you say, it allows you to have the opportunity to speak further because you have their attention at this point. I find this a perfect lead-in to do an audit which can really open the doors for many conversations after that.
𝗤𝗢𝗧𝗪: 𝗔𝗿𝗲 𝗥𝗲𝘃𝗶𝗲𝘄𝘀 𝗦𝘁𝗶𝗹𝗹 𝘁𝗵𝗲 𝗕𝗶𝗴𝗴𝗲𝘀𝘁 𝗟𝗼𝗰𝗮𝗹 𝗥𝗮𝗻𝗸𝗶𝗻𝗴 𝗙𝗮𝗰𝘁𝗼𝗿?
Short answer: no. They never were. Long answer: they might still be the most important thing on the list, because they're the only one you can keep working. Let's look at the numbers, then let's argue about it in the comments. 𝗧𝗵𝗲 𝗖𝘂𝗿𝗿𝗲𝗻𝘁 𝗦𝘁𝗮𝘁𝗲 Whitespark published the 2026 Local Search Ranking Factors report on November 6, 2025. 47 local search experts scored 187 factors. Here's the top of the local pack list, the one that decides the Maps three-pack. 1. Primary GBP category 2. Proximity of the address to the point of search 3. Keywords in the GBP business title 4. Physical address in the city of search 5. Business is open at the time of search Reviews finally appear at number 6, as high numerical ratings. Review quantity with text lands at 9. Recency at 11. A steady drip of reviews instead of bursts at 14. Top 10. Not the top of the list. A category dropdown is. 𝗪𝗵𝗮𝘁 𝘁𝗵𝗲 𝗗𝗮𝘁𝗮 𝗔𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗦𝗵𝗼𝘄𝘀 Here's the part that should make every one of you pause. Look at what beats reviews. Category. Proximity. Business title. City. Hours. You set the category once. You can't move your client's building. The title has to match the real-world name or you're playing with a suspension. Hours take five minutes. Every factor above reviews is either a one-time fix or something you don't control. Reviews are the only signal in that top 10 that compounds every month you hold the account. They're also moving up. Darren Shaw's read on this year's data: "the biggest changes we're seeing are an increased importance of review signals and behavioral signals." Now the half nobody mentions. The local organic list, the one that decides your blue-link spot, has a completely different top three: a dedicated page for each service, geographic keyword relevance, and inbound link quality. Reviews don't crack the top 10 there at all. 𝗦𝗼 𝗪𝗵𝘆 𝗗𝗼𝗲𝘀 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗦𝗮𝘆 𝗥𝗲𝘃𝗶𝗲𝘄𝘀 𝗔𝗿𝗲 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴? Because reviews are the only local signal with a number the client can watch go up, and a scoreboard beats a correct answer every time.
𝗤𝗢𝗧𝗪: 𝗔𝗿𝗲 𝗥𝗲𝘃𝗶𝗲𝘄𝘀 𝗦𝘁𝗶𝗹𝗹 𝘁𝗵𝗲 𝗕𝗶𝗴𝗴𝗲𝘀𝘁 𝗟𝗼𝗰𝗮𝗹 𝗥𝗮𝗻𝗸𝗶𝗻𝗴 𝗙𝗮𝗰𝘁𝗼𝗿?
1 like • 21d
I personally think too many people still worry about 'ranking' (although that has become much more difficult to dial in today) and not enough about conversions. Reviews just plain help you convert and one of the most important factors I push when doing marketing for clients. Most small/medium sized businesses can't afford to do any kind of serious research into their customers. Having lots of reviews coming in allow you to do exactly that. You can see the good and bad things that most customers think about you and your products/services. They allow you to tailor and train to improve in the weaker areas. They help you decide how to promote yourself so that your reviews actually back up your promotions. They let you see that your corrections are helping. They show you where your competition is beating you and where you are beating them. Yes it's important to get the visibility to have people check you out. However, when it comes to many small businesses, I've often seen some ranking very well in GBP for their category, are not the highest number of reviews and some don't even have their GBP verified. But their reputation got them to the top of the heap anyhow. More competitive categories will be different.
Question of the Week: What’s Your Biggest Daily Distraction?
We all have something that can derail the day. Maybe it’s social media. Maybe it’s email, notifications, constantly checking your phone, jumping between tasks, or spending way too much time “researching” something that really didn’t need 45 minutes of research. Maybe it is online poker. For agency owners, distractions can be especially expensive. One small interruption turns into another task, which turns into checking something else, and suddenly the thing you actually needed to accomplish today is still sitting there waiting. So let’s talk about it. What’s your biggest daily distraction? And more importantly, do you have a system for dealing with it, or are you just hoping tomorrow you’ll somehow have more discipline? Drop yours in the comments. No judgment. We’re probably all guilty of something.
Question of the Week: What’s Your Biggest Daily Distraction?
3 likes • Sep 16
I definitely relate to your #1. And working from home makes that even more difficult. I have found Claude Cowork is good for a lot of computer jobs and quick to build something to do the job especially for something like downloading files. My biggest issue though is me. LOL I come up with so many other ideas while doing my work and then start digging into one of them that's more exciting than what I'm doing at the time. Finally found a great note program that let's me quickly jot down my ideas and keep to my current job. But it's still a struggle.
0 likes • Sep 16
@Linda K Understood. But the pen and paper is often somewhere else when I need it. My phone is almost always there and syncs the notes to all my other machines. My to-do list is a checklist so a simple touch to complete it. Works great for me but we all need to find what works best for them.
Claude Code
I'm absolutely falling love with Claude code... If I had this 40 years ago there is no limit to the amount of trouble I could have gotten into...
Claude Code
1 like • Sep 16
Starting to use it more. It is amazing how easy it is to build complex assets.
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Doug Page
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@douglas-page-2404
Keen interests in business (especially marketing), computers, dogs, natural health, internet marketing, helping people.

Active 4h ago
Joined Dec 30, 2025