When I buy software, I expect it to work...even with a few bugs. And when it doesn't work - at all - a reasonable person would expect support is both available and actually tries to resolve the situation. Einkpads and CalSyc seem to have a different definition of customer service and support than other people on planet earth. I purchased CalSync Pro on Friday 16th. It worked - after a fashion - but with significant bugs. OK. stuff happens. On Saturday, it stopped working completely and asked to validate my credit card. It failed to do that and repeatedly threw up an error. Contacted "support" and received an email that day telling me, helpfully, to check I had the latest version and asking for screenshots. Nil response. Sent more emails giving further details. Nil response. Yesterday, I used the Chat feature and went thru the same loop. Was told the problem "was being sent to the Dev people and they would respond in a few hours". Yep, you guessed it. Nil response. Today I went thru the same loop. Except this time the Chat app sent me around in circles and them kicked me out... Apparently, the CEO of this company is a bloke called Jason Smith. Well, Jason, If you actually interested in what you customers say about your company, then I suggest you take a good, hard look at how you are treating your customers. Because, to be brutally honest, unless you get your act together you won't have many left.

This release introduces an all-new planner designed specifically for the reMarkable Paper Move, along with improvements to recurring events, Cloud Sync, and planner creation. ✨ What’s new 📖 New Move Planner We’ve added a brand-new planner style built specifically for the reMarkable Paper Move. It includes: - 📅 Day view - 🗓️ Week view - 📆 Month view - 📋 Year view The views are fully linked together, making it easy to jump between your schedule at every level. To use it: Create or edit a planner → General tab → Select your Move device → Choose the new Move Planner style from the Planner Style dropdown. 🔁 Repeating events now appear correctly Fixed an issue where recurring events could occasionally miss their very first occurrence if they began within your planner’s date range. Events now display correctly across the Day, Week, and Month views. ☁️ Save directly to “My files” on reMarkable Cloud When using reMarkable Cloud Sync, selecting My files now places your planner directly at the top level of your cloud instead of inside a default folder. 🎨 An improved Planner Creation screen Planner creation is now easier with: - View chips showing exactly which pages will be generated - Preview images for Move planner layouts - A clearer next-sync countdown displayed in days and hours 🛠️ Fixes & polish A variety of smaller reliability improvements and interface refinements throughout the app. Download the latest version Windows https://www.einkpads.io/api/calsync/win32/releases/latest macOS (Apple Silicon) https://www.einkpads.io/api/calsync/darwin/arm64/releases/latest macOS (Intel) https://www.einkpads.io/api/calsync/darwin/x64/releases/latest Thank you for continuing to share your ideas and feedback. Every release makes CalSync a little better because of this community!